"Excellent service"

Great comms in helping to find the right part. Cheap price and quickly posted many thanks

"New Picanto"

Excellent service, friendly and helpful staff. Really happy with my purchase. This is my 2nd car from this garage and can't fault them.

"After service care was questionable"

I have no complaint about the service i recevied when buying my new car from Jennings, the staff couldn't do enough to help, and the process was easy and stress free.

My issue was purely with the after service care when i found a fault with my new car less that a week after I drove it off the forecourt, it suddenly became difficult to get hold of the sales staff, almost as if I was now at the bottom of the list, as they'd got the sale and my money was in their pocket. After a couple of trips back and forth to the garage being told there was nothing wrong with my car, they finally found the fault and it was fixed free of charge.
I thought this would be the end of the saga, but days after my car was supposedly fixed, I got a phone call to tell me the part was in for my car, and when could I bring it in to be fixed? I explained I was told it had been fixed days earlier, and was told this was not the case, so I booked it back in for later that week, for the fourth time in the same number of weeks off I went to the garage, only to be told when I got there the car had actually been fixed the week earlier as I had initially been told.
The hassle and stress of the after service care really has taken the shine off getting my new car.

"Excellent"

Very happy with service at Jennings Kia, from start to finish. Professional without being to pushy I was given the facts and left to make my own mind up.I have no hesitation in recommending them at all, I will definitely go back to the same dealers in future. Plus my new Kia Picanto, is really nippy to drive, even on the dreaded A1!!! Plus I am saving money on fuel and car tax, so all good.

"Bought a new Fiesta and the whole process was painless and efficient."

I can't fault the system. Everything went smoothly and I'm delighted with our agreement and the car. Special thanks to Ian Phillips who patiently facilitated the deal.

"A pleasant and friendly experience, I'm totally satisfied."

This is the second time I have bought a car, part exchange, from Jennings Ford in Gateshead. I was so pleased with the first transaction I came here first this time. The most important reason was that the deal was fair. The next is that the car I bought this time and the previous time was like new, and if this one performs as good as the last I'll be visiting Jennings Ford first when I want to replace this car too. In addition, the sales team were exactly that, a friendly team. I was well treated and I felt relaxed. I will, and already have mentioned Jennings to my friends.

"Excellent"

Excellent service from start to finish. Would recommend without a doubt.

"Briilliant experience"

Great car so far.
Also good experience from Jennings Ford ordering and taking delivery of the car

"Nothing was too much trouble"

Craig at Jennifer Ford Dunston was brilliant. Made us feel incredibly confident in buying a new car. We felt he was always honest with us and really felt he had our best interests in mind.

"Jennings Ford"

Service was excellent, salesmen very helpful, friendly and efficient.