Jennings - Ford, Kia, Mazda, Seat

Transportation Access and Assistance
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846 reviews
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Customer Reviews about

Jennings - Ford, Kia, Mazda, Seat

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Rebecca Helm

5.00/5.00

"Very good, I was kept up to date at all times."

Really good service, very friendly and welcoming and felt as though I had the option to ask questions at all times.

03/03/2013

Samantha Stimpson

2.00/5.00

"Poor customer service."

I found Jennings to be very poor with regard to customer service. My car was sent to the body shop by my insurers after being bumped in the town centre. I have had problems with a rust spot around the rear wiper which Jennings said was "General wear and tear" when I took it to them just 2 months out of warranty after purchasing my car from them. As the car needed a new door and respraying I asked them to price the troublesome rust spot so I could consider having it done at the same time as the repair. Mark from the bodyshop quoted £649 for a new boot and £375 for a repair kit as Ford "know this is a problem with your car" They blatantly avoided responsibility during my initial enquiry and saw me as an opportunity to make money this time. Will never buy from them or have a repair done again.

02/03/2013

lissa bucknall

5.00/5.00

"Very good"

We ordered some sunglasses and they came within 48 hours brill

27/02/2013

Andrew Stuart

5.00/5.00

"Very Fair and Obliging"

If your thinking of buying a car or a van give Jennings a try they will certainly go out of their way for you like they did for me.

25/02/2013

Steve

5.00/5.00

"Excellent service and speed of delivery"

Received clear advice on the phone, ordered the part and received it the very next day.

25/02/2013

George Robert Pinder

5.00/5.00

"Excellent service"

The salesman (Dan) who dealt with us when we went to look at a Ford Kuga was helpful without being pushy,he had a freindly and polite manner and answered all our quieries regarding the car.
We decided to purchase the car after our trial run in it and Dan dealt with the relevant paperwork (as much as he could deal with) quickly.
The following day we rang with a few requests which Dan was more than happy to help with.
When we collected the car once again he was helpful showing us how to connect our phones to bluetooth etc.
I found the whole experience of shopping at Jennings excellent as I normally dread pushy salesmen and would recommend them 100%

22/02/2013

Andrew Donachie

5.00/5.00

"Exactly what I want from a main dealer brilliant service"

My whole experience was nothing but excellent from beginning to present day my main dealer looked after me and my needs perfectly .

21/02/2013

D Thomas

5.00/5.00

"When your with the best stick with them."

Hi there, I am now on my second car with jennings mobility, I dealt with a lovely girl called Tracy Tobin both times and i have to say she is a total star, warm, friendly, and caring, she made the whole process of buying a car so easy. She was also very informative calling me on the phone to let me know where my car was and when it would be available in a word she made me feel special and judging by the amount of thank you cards in her office i think thats how she makes everyone feel, Iwould have to rate her a definate 10 out of 10.

Thanks

14/02/2013

Roger Boore

5.00/5.00

"Excellent"

Easy site to us
very quick delivery
Correct part
Fitted in no time

13/02/2013

Carl Brown

5.00/5.00

"excellent"

nothing really to say about the site i used to purchase off

11/02/2013
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