BuyBrakes.com
Chris Honig
"Dealing with buybrakes.com was…"
Dealing with buybrakes.com was fantastic. They got me exactly what I needed. They're very knowledgeable and talked to me about the different options available. They recommended that NRS brake pads which do a great job with low dust. I'll be going through brakes.com for all my cars brake needs.
Michael
"Called support to change an order"
Called support to change an order and see when the parts would be delivered. John was very helpful and even had some personal experience with modifying cars with parts like upgraded brakes. Very thankful for the help.
customer
"Don’t buy"
Don’t buy. They flat out lie good luck trying to return what you ordered.
Cade
"Terrible Customer Service and Company"
I ordered two sets of brake pads over a month ago. After 2 weeks with still no shipping email, I called customer service to which Rose answered. She told me that buybrakes did not have their inventory updated whenever I ordered, so the brakes I ordered weren't coming. She told me she would send an email with a few options of what I could do next. Never got that email. After another week of waiting I decided I wanted to refund the order, and take my business elsewhere. After calling and *trying* to cancel my order, it seems that Rose wants to be of no help and has yet to send me a confirmation of my cancelation. Take your money elsewhere and save yourself time. BuyBrakes gets 0 stars from me. If you read other reviews, it seems that buybrakes LIKES to do this to other customers. Beware, and don't shop buybrakes.com. The company has made ZERO effort to fix THEIR mistake.
Michael McDonald
"Hawk Performance brake pads…"
Bought the Hawk Performance brake pads for my 2015 Corvette Z51 and am very pleased with pricing and expedient shipping. Had a minor issue with one of the pads and the company made it right without hesitation. Awesome products, awesome people, awesome internet experience.
Tammie Mason
"Excellent customer service.lled and got John on extension 459…"
I called and got John on extension 459 and he is the epitome of what customer service is supposed to be. Your company did an excellent job when they hired him. I told him I wanted to contact your company and leave a review of how professional, polite and helpful he was. When you let him know tell him Tammie Mason told him she was going to let you know and I kept my word. I will definitely call back and use your company, the number is going in my phone. Thank you for hiring John.
william mandala
"So I order front ebc yellow brake pads…"
So I order front ebc yellow brake pads for My daughters 2005 nissan maxima . They arrived Wednesday and when we open the box they were rear brake pads instead!!!! Called customer service and got no where with them, seems like customer service is in a different country.. They want to receive the wrong brake pads first before they will send out the front brake pads, and they want me to pay for the return shipping crazy!!! They screwed up not me and now I have to wait multiple days before she can used her car !!! This is unbelievable..
Alex
"money thrown away"
After 2 months of use, the car shakes during braking. Bad quality brake pads and rotors.
Daniel Robinson
"Never dealt with a car parts website…"
Never dealt with a car parts website where you need the "measure" when you have already entered your vehicle info to find compatable parts. I sent back the rotors that weren't the correct size for $76 freight 2 wks ago and still habent been refunded any of the amt I spent. So $109 spent...still need brakes for my car...buybrakes.com is not helpful or willing to make anything right with me. Do not recommend
David Wexler
"Honda S2000 BBK!!!"
Just received/installed/bed-in a BBK for my Honda S2000. Adam is awesome, he listened, offered options, low pressure. Kit took just under four months with current world situation I’m happy to have received them at all.
I just bed them in on the way to work and holy carp, triggered ABS, seat belt locked, and I was smiling ear to ear.
In short, just do it! Thanks again Adam
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