"Excellent Customer Service"

Ordered brakes for multiple cars. Very fast shipping. One set of brakes did not fit. Checked the website along with the manufacturer’s website and both showed it was the correct brakes for the car. Called BuyBrakes and the associate helped find a different manufacturer brake pads that would fit the car. He placed an order for the replacement pads at no charge to make it right. It is nice to do business with an honest company who does care about their customers.

"Best shoping expereance in a long time!!"

I dealt with Adam who bent over backwards to verify fitment and delivery time for the big brake kit I wanted, he even finished the sale on his day off!!
And then to top it all off they beat everyones price for this kit. It was so nice to experience good old customer service.
Thanks Buy Brakes.com and Adam.
Jeff

"Honestly I have had nothing but good…"

Honestly I have had nothing but good things to say about this company. It took me I don’t know how long to find the correct parts based on the shop who installed my kits. I called Brembo they recommend this company and since then it’s been awesome. I’ve been dealing with Adam. The guy does an thorough and in-depth look at making sure I get the right parts. Yes shipping can be delayed due to this new fun world we’re living in but that’s not their fault. If there’s an issue all I do is text or call them and they hunt it down ASAP and try to find the best way to resolve it. In what they can control they do a great job at it. For all the stuff that’s out of their hands, people shouldn’t be bashing on them for it.
Awesome job guys 👍 keep the good customer service going, hard to find a company like that now a days.

"Great response team from the texts very…"

Great response team from the texts very fast responding and great help got my order situated within 10 mins @edgar needs a raise he’s a big help -Edgar Esparza sales rep I’d 299

"Thanks BuyBrakes Team!"

Wanted to thank the team at buy brakes especially Edgar for helping me out and providing amazing customer service. There was a mixup in my order and Edgar and his colleagues saw that they make things right and that at the end of the day that is super important in business. Would recommend the site to anyone!

"Great Place to Buy Brakes"

Spoke with 2 different sales associates, both were helpful in advising the best options for pads and rotors based off of my vehicle type and driving style. Will be returning for a third order...

"Fast simple and easy"

Fast simple and easy! Edgar Esparza rep#299 was external helpful in getting together my brake order.

Thanks!
Jorge

"I told Edgar 299 what I needed"

I told Edgar 299 what I needed. he provided me with a
Link to put the rears pads on my cart and was very cool dude. Also saved me money thx bro now I just wait until I get them and give other review

"Thank You,"

Thank You,
Edgar Esparza quickly reviewed my request and sent me the information regarding new rotors for my 2017 Jaguar F-Pace. I appreciate him taking the time to get that out so quickly.
Unfortunately the rear rotors are on back order and 5+ weeks out and those are needed immediately if not sooner. I will see if possibly someone else has them and if not will definitely contact BuyBrakes again.
Thank you and Merry Christmas.

"Edgar Esparza helped me locate the…"

Edgar Esparza helped me locate the matching rear rotors and pads for my truck. They were not listed on the site. It only took a few minutes and I was on my way, great job!