"tool-net have now ceased trading"

tool-net have now ceased trading. the website anyway.

"Absolute crooks!"

I've just been looking through some old emails and came across a dealing that I'd had with this company 2 years ago, which I eventually gave up on, which really surprised me!
Anyway if this company is still trading, let me tell you that under no circumstances must you buy from these people. I purchased a small bench sander which I wasn't 100 % happy with when it arrived. They replied to my email straight away and offered me a new one when I'd returned it.
Anyway they let me know they'd received it back, thanked me, and that was the last I ever heard from them.
The problem with my sander was nothing major, so I obviously wish I'd just kept it.
All I can say is what a horrible bunch of crooks that ruined what should of been a great little birthday present.

"I ordered a hammer tacker and some 8mm…"

I ordered a hammer tacker and some 8mm staples from Clarke tools got the staples but not the hammer tacker I thought I must have got it wrong so today I paid my bill without looking £26 .something a lot of money I thought for just some staples so I looked to see what I had paid for and it was for a hammer tacker I have not got slit looks like I have well and truly ripped of again not good work practice

"I did at least receive my product but 6…"

I did at least receive my product but 6 weeks after buying several products which were claimed to be in stock. the worst service I have ever had

"No item and no refund!"

Order placed 8th January. A week later told item was out of stock so I cancelled the order and requested a refund. Over 2 months has passed and still no refund. Avoid and buy elsewhere. It's criminal how they get away with it!

"Been waitinmg since September for…"

Been waiting since September for refund for item no longer in stock once ordered. Avoid

"Absolute shambles of a company"

Absolute shambles of a company goods ordered, never arrived no refund, after doing my research it appears they went bust in 2009 only to form a new LTD company called Internet Logistical Solutions who bought the Tool Net brand from themselves? Now 8 years later at it again.

"Lost out here but I noticed they …"

Lost out here but I noticed they accepted Bitcoin...alarm bells went off!! Prices were too good to be true but my purchase was less than €15. Lesson learnt!

"Good luck in getting a refund or your goods"

Tool-net and ITS tools London company’s are not worth one star Just a little bit of advice if you’ve pay them by visa contact your bank if through amazon pay contact them you may get your refund .good luck don’t you think it’s funny there’s no names by the excellent review probably written by Edie blighton don’t you think it’s strange they both share the same experiences Check them out with companies house.should have to go through these chanells to get your refund shameful

"All that glistens is not gold!"

Tool Net the only site with the item showing in stock and at a good price. Order placed on 8 Jan for a garden multi power tool. 9 Jan email from Tool Net says not actually in stock and 12 week delay expected. I declined offer to select an alternative and requested refund. This was ack'd by email on 10 Jan and I was told refund would take 24 - 48 hrs. No refund, no goods and now apparently no company. Off to Amazon Pay and my credit card co to secure my money back!