"Every time we arrive at our campsite"

Every time we arrive at our campsite, we call to get our internet up and running. Tengonet is awesome and gets us connected in a matter of minutes! This gives us time to start our vacation with no issues! Your customer service is A 1! I recommend your services to all internet users.

"We traveled to Texas and are staying in…"

We traveled to Texas and are staying in a RV resort for a month. We use Firestick and these need to be registered on Tengo before they will work on their network. I sent a support email to them with the MAC addresses and within a hour we were up and running. AWESOME support!

"Russell was informative"

Russell was informative, helpful, knowledgeable and congenial! He understood my request, and got everything accomplished “just like that”! His help was very much appreciated.

"Support effective. Product really bad."

Had many problems staying connected, discovered the part of the problem was MacOS using rotating MAC addresses for privacy reasons. This does not work well when a service such as Tengo pegs your "premium" purchase to a MAC address.

Once past this, I've found the same issues as others - stuttering, flat out disconnecting, instability, but worst of all time-of-day congestion that all the traffic shaping in the world cannot solve.

At this park in Florida, it's really a useless service and I'd take my $15 back if I could. Being tethered to my phone is 10x faster and 100x more stable.

"Great customer service"

Always quick, excellent customer service. Hadnt any issues with them.

"Isaiah was our customer service…"

Isaiah was our customer service representative. He was knowledgeable and made the experience easy. Well done!

"The professional advisor (Alex) helped…"

The professional advisor (Alex) helped me through my issues efficiently

"Great Customer Service "

Russell was very informative and his guidance on helping us sign up for installation scheduling was exceptional. Great customer service!!

"Smooth sailing"

The agent did everything to make it as smooth as possible and he was excellent.

"Awesome customer service"

Awesome customer service! Setting up my RV Roku streaming here at Preferred RV in Pahrump Nevada!