"Good customer service makes your business successful!! "

Vincent was extremely helpful! He was professional and courteous. He helped with confidence and was easy to understand. Vincent is a valuable asset to your service. I wish ALL customer service reps were as pleasant!!

"Helpful and Knowledgeable "

Gentleman I spoke to was excellent. He was very knowledgeable and very helpful. Wish I got his name as he deserves recognition. Thanks again.

"Excellent customer service"

Isiah was so patient with us both. He was able to activate our internet on our firestick. He went above and beyond and is a superior tech, customer support person

"Internet connection is not steady....always says connected without internet. "

Internet connection is not steady. Always tells me I'm connected but without internet. I've been connected to my mobile service the most part of the time. We have been here since oct.22 and will leave nov.3rd. We have had trouble our whole stay.

"I was having trouble connecting to the…"

I was having trouble connecting to the Wi-Fi called technical support and was assisted by a very helpful and knowledgeable young man, my experience was very good!

"Russel was a good listener"

Russel was a good listener, polite and professional and-had a sense of humor and knew what he was doing.

"Great help very good"

Great help very good

"Alamo River RV Resort & Campground"

I do not know if the internet everywhere in the park is as poor as mine, but mine continually lags, buffers, stops, and indicates no internet. I have called Tengo internet probably ten times reporting the same issue. The customer service agents are friendly enough, but the issue is never resolved. I can't watch any live TV and most movies will not play without stopping several times during the show. So overall I would rate the service as poor.

"fast and easy to hook up."

fast and easy to hook up.

"The system's sign in system failed to…"

The system's sign in system failed to allow me to log on after the initial account signup on the Cherokee State park. Call support and received exceptional, persistant assistance from Vincent in Austin TX. It took 55 min to get my laptop on the network but he kept at it untill we succeeded. Vincent is to be commended.