"had exactly what we were looking for!"

had exactly what we were looking for!

"Terrible Customer Service"

I ordered a part, and did not hear from them. I called, emailed, and messaged them and no response! Finally. Week later I got a response that the part was discontinued and they cancelled my order. Terrible customer service.

"Professional "

Fantastic, professional and friendly service. A great resource.

"Great customer service!"

Great customer service!
Fantastic follow up by customer service re: the status of my shipment.

"Thanks, well done."

Thanks. Prompt shipping, fair price. Very happy with my purchase.

"#1!!"

Customer service above and beyond call of duty. Actual person answered call and ran down my issue. Rare occurrence these days.

"Really impressed with this company"

Really impressed with this company. I got a great price on a very fancy toilet and expressed concerns about delivery, and we figured it all out together. Super responsive and fiducial. Everything worked out perfectly. I will be back!

"Easy order and pick-up"

Easy order and pick-up. Pleased

"Good People to Work With"

We hit a minor delivery hiccup, but Decorative Plumbing kept in touch all along the way. I appreciated that. Good people.

"Helpful"

Good customer service