"They made a mistake with my order (sent…"

They made a mistake with my order (sent one of my items to someone else) but responded to my request to make it right. They shipped the second item quickly and apologized for the mistake and delay. That’s good business.

"Online Purchase"

Got my hard to find toilet parts on line from them. Luckily I was able to determine on my own which (model, etc.) ones I needed, but I think they can help you out if you cannot. All came in the mail just fine, with no issues.

"These guys are awesome."

These guys are awesome.

"Great company"

Great company.

"your staff has been exceptionally…"

your staff has been exceptionally helpful in trying to find me two parts to a Duravit toilet. I am finding out that parts for this brand are not readily available and you have been very helpful

thanks

"Great inventory of older parts"

Great inventory of older parts. Fast shipping.

"Ordered a Toto toilet tank"

I dealt with Brian at Decorative Plumbing and want to say that he went above and beyond in customer service.
He was professional and pleasant to talk to. I needed a Toto toilet tank, and he found the model I needed and gave me a very fair price. It was less expensive than the local plumbing suppliers I had looked at. It arrived as scheduled.
I would highly recommend Decorative Plumbing Pros,
and if your lucky enough to get Brian you'll see what I have stated as being true.
Thank you Brian, for all the help you provided !!!
Joe

"They are wonderful communicators"

They are wonderful communicators. Item was shipped and arrived as promised.

"Excellent service"

I was pleased by the product and the timely delivery.

"I ordered a toilet tank lid and was…"

I ordered a toilet tank lid and was contacted immediately that it would be back ordered.
They got right on the order and we waited.
I was kept informed and when they received it...
boom it was overnighted to me. Yay!
It was a perfect match. Thank you Guys!