"Good customer service"

Good customer service, prompt response and customer friendly return policy.

"Needed to exchange for a half a size…"

Needed to exchange for a half a size bigger
I am being told this process takes 5 to 6 weeks
Or I could purchase the same ring and get it within a few days for a higher price than what I originally paid.
Unfortunately, wedding is in a few weeks so I do not have the luxury of waiting 5 to 6 weeks.
Customer service was not a great experience.
Will be returning and buying from someone else.

"This ring is stunning!!!"

This ring is stunning! Pictures do not do it justice. I get compliments on it all the time. Blue Nile’s customer service was great. The shipping was FAST. I’m very pleased with this purchase, and will be shopping with Blue Nile again for sure.

"I am a recent ☺️ customer and so far the…"

I am a recent ☺️ customer and so far the experience has been nothing but exceptionaland customer ervice was outstanding.

"Quality"

Quality, price and expediency.

"Beth provided the best experience "

Beth was knowledgeable and I totally trusted her in helping me select the best diamond possible. What a positive experience. Delivery was earlier than expected too.

"Blue Nile Rocks!"

I ordered earrings for my love to celebrate Valentine's Day as well as her birthday. They arrived on schedule, and are as lovely as advertized. Well done, Blue Nile!

"Very cheerful"

Very cheerful, knowledgeable employee.

"Great Experience!"

Great Experience!

"The necklace I gave my wife took us…"

The necklace I gave my wife took us about 4 days to de tangle. I would have appreciated a way more classy and less stressful necklace. It’s still knotted.