"Staff are so proactive and helpful"

Staff are so proactive and helpful. After our chat, they went away to research our requirements and came back with a shortlist of suggested homes. Brilliant!

"Klara was very supportive and…"

Klara was very supportive and understanding of my situation. She guided and explored options for me and she was very professional making this a little bit easier

"Quick response and advice provided from…"

Quick response and advice provided from the team, very thoughtful

"I wasn’t expecting a callback but I did…"

I wasn’t expecting a callback but I did the following day and so glad they did. Klara really took the time to understand what we were looking for and emailed me a list of options within a couple of hours. The service takes all the hassle and stress away. I highly recommend.

"Very helpful"

Very helpful

"Looking for care"

Very quick response to my enquiry about care homes and also home care for my mother. Unfortunately I’m not yet ready to proceed due to family members disagreeing about next steps in mums care. Despite this I really appreciated the help from home care companies who have provided me with information that will be very useful once we can proceed.

"Katy has been amazing!"

Katy has been amazing! She has worked with me tirelessly from start to finish regarding care for my Father. Our needs changed a couple of times over a month period and i would have struggled without Katy's help!

"Fantastic, friendly and professional service"

Extremely helpful staff who take time to get a good understanding of the situation, family dynamics and physical and emotional needs of individuals.

"First class service!! …"

The information and advice I received from lottie.org was so helpful. I can't thank them enough. I came off the phone clearly knowing the csre options for my dear mum. Keep up the good work!!

"Katy has been so helpful and attentive"

Katy has been so helpful and attentive. I'd highly recommend using Lottie! Swift and easy.