"Slow Shipping"

I've waited over 2 weeks for Toolots to ship me an item they say is "in stock". I've called them 3 times and all they can tell me is the order is still being processed.

"VERY BAD CUSTOMER SERVICE"

VERY BAD CUSTOMER SERVICE

"Lack of customer service "

Lack of customer service
Placing an order was easy but once they had my money there was no follow up on my order. Several emails sent with no response.

"Never received order"

Never received order
Customer service was very rude

"No response or anything after 7k…"

Good job fixing the issue.

"I never recieved the lawn mower i…"

I never recieved the lawn mower i purchased.!
Steve Phillips
757-725-8186 this is draud still havnt received the product 5/29/24

"Your website is not responsive and…"

Your website is not responsive and doesn’t update the user’s account. Once the confirmation of an order is posted, it disappears and there is no way to confirm the status of an order because it’s not in the account under “Orders”.

Other than waiting for notification for pickup….. no updates are sent.


DO NOT SHIP. I CHOSE PICKUP AT COLTON.

"June went above and beyond to help me!"

June went above and beyond to help me!! The front desk lady would not transfer me back to him when I got disconnected. Finally found another number and the guy routed me to June to finish my order!

"Awsome Chiller"

This chiller is a great machine and very easy to use.

"Appears to be a good product"

Appears to be a good product, good price, and reasonable shipping costs.