"I ordered 12 flow control valves…"

I ordered 12 flow control valves half-inch NPT 5075 psi on 25 April and still have not received them

"Scam Site. Never Shipped Order"

Scam site. Ordered on 04/24/2024, waited 1 week and ordered never shipped. Contacted them and was told they would escalate to their warehouse. Waited another 6 days and contacted them, was told the same thing. They never Shipped Order after repeated phone calls. I was told they have no way of "calling" their warehouse to ship it. The excuse was, they are in process or moving to a new warehouse.

"no answers"

no answers, placed an order on 4-8-24, still hasn't shipped, no one can tell me when, just send a link to a portal that tells me nothing,even though the order was paid in full at time of order. used to be able to depend on toolots. now its like depending on a toddler at best, sad to see this company go down hill so fast and furios, have been checking every week sometimes twice a week and still nothing for a month now. Still no Answers,

"Website easy to navigate"

Website easy to navigate, search works well. Shipping is exceptionally high or we would buy more from them. Only buy what we can't get elsewhere.

"Fu-ck off"

Fu-ck off. Twice.
Fu-ck off. Three.

"Bad service. They don’t delivery autoclave !"

When I placed the order, delivery was supposed to be on April 29th. Today is May 7th and you haven’t even sent the autoclave yet. Nobody call me, nobody send the email. I called and they are just apologized, that’s it. Nothing change

"Tool "

Toollots, rpmhardware and Bolton tools are all owed by the same owner as I just find out. I have gotten the worst service, customer service from these companies that I have ever dealt with ever placing an orders online. I Placed a order over a month ago from tool lots and the order still did not ship out after 3 weeks so I cancelled the order over a week ago and still do not see the credit back on my credit card. I Called the customer service department and after being on hold for over 25 min I was hung up on from the representative, after calling back a the second time and waiting another 20 min the person tells me it could be up to 4 weeks to get my money back. In the mean time I ordered the tool from
RPMhardware not knowing at the time they are the same company, I was told I would have the tool in 1 week. It is now 3weeks later and still no shipping info.
Do your self a favor, do not buy from any of these 3 companies, look there reviews up on line and the better business bureau, you will find out for yourself they are not good to do business with.

Update today is may 7. I have been calling since they opened this morning, at least a dozen times. I wait on hold for over 30 min someone pick up the phone does not say anything for about 4 min and then hangs up. I guess if your moving you should not be taking ordered at this time, and telling customers they will have there product on a certain date and 4 weeks later still don’t have the product. This company should be closed up from the the state of California with all the negative reviews all over the internet. It is a disgrace.

"I have been chasing my order for 2…"

I have been chasing my order for 2 weeks now, and when you ring they tell you different story every time.
your company could actually write a TV series . they lie and very unprofessional . today 5/6/24 still don't know what is happening to my order. not sure what else to do, I ask for a supervisor to ring me back and that did not work either, you guys need to wake up and control your company!!!!!

"Worst company to buy any product from"

Worst company to buy any product from. Sale department sure knows how to pick up but status department doesn't answer. Don't order anything from this company. Never received anything

"I asked for my money back.."

I asked for my money back... i stopped the order before it was sent!!! I cancelled the order... SEND MY MONEY BACK!!