"Going on week 6"

Going on week 6, Still haven't shipped my order after I cancelled the items they didn't have in stock. All items where in stock when ordered. Order was billed the day I order it ,already had to pay my credit card. Worse Business Practices I have ever delt with. I just get a run around with them reaching out to their warehouse. Not looking foward to dealing with the credit card company if this order never ships

"I would like my merchandise that I purchased "

I would like my merchandise that I purchased asap. No email confirmation of payment, I called several times no one would help me. I was at the warehouse when I made that purchase. I asked the girl if I could come back the next day. She said wait for email. It’s been a week. I spent 10k I would like the rest of my purchase please . Thank you

"Order was never received"

Order was never received, no response from customer service even after calling & emailing multiple times. Now asking for a review, maybe it should be checked that it was actually received by the customer. Very poor experience, when will I receive the order & get any kind of update????

"WELL DONE GOOD DEAL "

my last review was not so nice I take it back.
communication was better and got my parts pretty quickly thank you well done.

"Tried this on a lark"

Tried this on a lark, wasn’t expecting much. More than pleasantly surprised upon getting the goods. I will use them again.

"He will help more communication with a…"

He will help more communication with a customer. That’s that the area would need a little little bit improved.

"Ok but not receive order comformation until requested"

I did not receive an order conformation email. I called to confirm my order and was sent an order conformation email upon request.

"Terrible"

i placed an order and couple of day later i tried contacting them by phone to speak to someone about my order but kept getting put on hold for long periods and now one ever picks up i tried that many time and always the same thing put on hold for 10,15,and 30 minutes and no one answers.
Stay Away

"Everything was great"

Everything was great, as it should be and I am happy to be doing business with them again. Kind of loss track of them, a good company and prices were right.

"Bad customer service"

Back on December 21st, I placed an order for annular cutters. In the beginning of January, I called to see where my order was and they said that two different items were on back order. They said they sent me an email asking if I wanted to proceed (I never got any emails). I called them to proceed with the rest of the order and to refund me the difference. They said on February 6th that I would receive that refund. Well that came and went. I have called and emailed several times only to get their message box or rarely someone on the other line. Today someone answered and I was told that they would pass my info along to their supervisor who would then reach out to Finance. I asked for specific contact info and even they said that they cannot provide me with that info.
I have ordered from this place before and had some really good luck. I am only giving 2 stars because I received a partial order and I had prior orders that were perfect with no issues. I am owed $140 and am beginning to wonder if I will ever see it. It's now been 3 1/2 months since I placed my order.
My order number is 100292340