"Never received order confirmation"

Never received order confirmation. Won't let me log into my account and won't let me reset password. Asked for a OTP code to log in and I keep getting the same OTP code sent. Total scam. I confirmed my email address and checked spam/junk so when they reply that the emails were sent or to check spam...they are just buying time to scam more people.

EDIT - Called multiple times, they often hang up on me mid-sentence so calling has been a nightmare. I have a charge to my account for the item...it was processed by their other name (Bolton Tools) but they continue to say they have not received payment. Customer Service is one of the worst I have dealt with. They have an F rating on BBB so beware!

"I did not realize pick up was in…"

I did not realize pick up was in California. I am in Fort Lauderdale Florida and assumed pick up was near here.
Misled.

"Good people to talk to "

Good people to talk to
Price right
Received quickly

"The lady I dealt with in Moreno Valley…"

The lady I dealt with in Moreno Valley was great. The company as a whole, not so much.

"Product was never shipped in parameters…"

Product was never shipped in parameters stated. Did not receive product. Customer service whether by phone, live chat, or email was non-responsive.

"Th e wrong size was sent"

Th e wrong size was sent, This is after talking with the rep and stating 4-5 mm

"I am only giving a 3 star due to…"

I am only giving a 3 star due to customer support. The product was spot on, delivery was timely,i personnally choose cheapest rate. Actually came faster than i expected. With that being said, there was never a tracking number under my account. I did pay third party, but they never got a tracking number ither. I will order again in future, just would be nice to get returned emails/ phone calls.

"Really good deals."

My latest purchases from Toolots were a result of thier large sitewide sale. All items purchased exceed my expectations and shipped quickly.

"Toolots and Bolton Tools are the same"

Toolots and Bolton Tools are the same company would have been nice to know at the beginning.

"Low price fast shipping"

Low price fast shipping