Houseoftents
customer
"Good quality "
Good quality
Fast delivery
Craig Ribton
"Good access to spare parts"
They have a large warehouse with plenty of stock, so when you need an extra item or new parts, you can easily find the part number, send them an email and get what you need in 5-6 days
Mr Bell
"Excellent customer service"
I bought my marquee in 2022, its been fantastic value and very well built.
Customer service from house of tents has been fantastic when I required a replacement pole due to an accident we had.
cm
"An excellent garden gazebo from Houe of…"
An excellent garden gazebo from Houe of Tents.
We were looking for a long time for a generous size garden gazebo - and we finally found it in House of Tents. It's 3x4 m, with zipped side panels.
No more running away with the cushions when the rain comes or roasting in the summer, while you'd like to enjoy your outdoors. It's absolutely perfect. We bought ours in light "champagne colour, but it comes in various shades and sizes.
The gazebo is truly waterproof, so it can be used throughout the year.
Not being big fans of flying insects we additional purchased the mosquito nets, which are proving a great addition on the summer evenings.
Delivery was fast and smooth and the customer service is always exceptional and prompt.
Highly recommended product and company.
WIGG
"Great product and great service"
Great product and great service
customer
"Terry in england"
Very helpful and efficient items posted and delivered on time
Dee-Ann Harvey
"What a brilliant company!"
What a brilliant company!
I had been on the lookout for a new canopy for our car club, and every quote we got was way over budget, until we found of House of Tents!
For the quality of the goods and the excellent service, we were extremely impressed by the price.
The material is perfect and the ease of putting up and down, makes our lives so much easier on an event day.
The best bit is the bag with wheels! I love it, as I can move it myself without the need for help.
Can't fault this company, from the initial email query through to the final invoice they have been outstanding.
I'd highly recommend to anyone needing a canopy.
singh daljeet
"I was really struggling about my order…"
I was really struggling about my order refund. It’s almost a one month. I was calling every day and I didn’t get my refund they told me they sent an email to a warehouse at three day ago and nobody reply yet which kind of team they are and which kind of people whose working in a warehouse who don’t reply his Head office Message They just wanna make a fraud with me. They don’t wanna give my money back. I suggest everybody never ever buy anything from this website. They are scammer.
Lindsay Blackwell
"Would never use this company again"
Would give no stars if I could. Ordered a marquee for a party.
Before ordering I emailed asking delivery time and was told 2/3 days. Went ahead and ordered 22 May. Received tracking numbers for 5 boxes from Dx on 23rd and was informed would be delivered 24th. Never arrived. Contacted company who rearranged for 28th. Never arrived. Numerous calls to the company who kept promising to call me back with information and nobody has ever called me back. Kept getting told they didn’t know where the order was as when they did know they would call me. Very rude and unprofessional customer service. Was told doesn’t matter how many times I ring it won’t get found any quicker. I have now received an email 9 days after ordering telling me that 1 of the boxes had been damaged and as this was the last 1 do I want to choose something else. Why it’s taken over a week to tell me this is beyond me. Had I known earlier I could have chosen something else. As my party I ordered for is tomorrow this is very inconvenient as wouldn’t get here on time. I requested a refund but have not received it yet or a reply. Would never order from this company again
Mr Fisher
"Replacement part"
Made enquiry regarding a replacement part for my marquee. Replied very quickly and advised they would send me one out, great customer service and correspondence. Will use again.
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