"We waited over a month when an…"

We waited over a month when an incorrect box was sent, 3 attempts were made to send the correct box. When we finally received it we had missed the date when the tent was required. A lukewarm response from the company and no compensation for our family disruption. Very disappointed.

"Excellent product"

Excellent product. Quality and service.
Excellent customer service.

"Excellent product and customer service"

Excellent product and customer service

"Very quick to respond to my missing…"

Very quick to respond to my missing part and was happy to get a new one sent out a as replacement. very happy with the customer service

"Prompt Response to a problem."

It was great to have a fast response to my email on my problem, and even better to have a call to tell me exactly how the company was going to deal with the issue .
The experience from purchasing in May was excellent, and to now have such a good response on a problem is brilliant . Great patience shown to someone not very good with technology. Thank you

"Really impressed with the house of…"

Really impressed with the house of tents service

"Broken leg"

When promised a replacement part it was delivered in triplicate!?
You wonder why.

"Delighted with gazebo and excellent…"

Delighted with gazebo and excellent customer service from Yaqoob who sorted out arranging replacement parts after damage by high winds. No hesitation in recommending

"Following damage to one of the legs on…"

Following damage to one of the legs on our 8m gazebo we contacted House Of Tents. After receiving a fair and reasonable quote the replacement part was delivered within 48 hours.

"Great products"

Great products

Outstanding customer service