Houseoftents
customer
"Quick delivery"
Quick delivery
good Quality
value for money
It's not rocket science to work out but better instructions would help others.
D J Budd
"Customer service is first rate."
Customer service is first rate.
Esther McConnell
"Well priced and speedy delivery"
House of Tents provided a well priced gazebo. It arrived quickly and is as describe. Thank you.
Lyn Aitken
"Amazing company"
Amazing company. Initial order was delivered promptly and love the quality. Some of the poles were damaged and they replaced promptly. Highly recommend this company.
Russell Jones
"Fantastic customer service and great…"
Fantastic customer service and great product
Daniel Nkansah
"Very professional"
Very professional
Malcolm
"Very good service"
I purchased a large pop up gazebo earlier this year. I used it a number of time this summer and found damage to parts of the roof due to contact with the frame. I reported this to House of Tents who requested photos of the damage. I forwarded these and was contacted and told a new roof was being dispatched to me. There was no argument, they just replaced the roof. From first contact with them to receipt of new roof was about a week. You cannot fault this service.
Thanks House of Tents.
Robert Carr
"Lead times for delivery (as stated on…"
Lead times for delivery (as stated on website) misleading.
Stated 2-3 days, but took approx 3 weeks to be delivered from Germany. No EU Customs fees though - all included in listed price.
Once in the UK, the courier service were in contact and the package delivered within 24 hours. Courier at point of delivery was wonderful.
Annett Lange
"Beeindruckt von der sehr guten Qualität…"
Beeindruckt von der sehr guten Qualität und wie einfach es war, es zusammenzubauen. Ein großartiger Kauf!
Mani
"Excellent service from start to finish"
Phoned the helpline to get more details on a marquee and got genuine advice rather than a hard sell, which was refreshing. The agent guided me through ordering on the website. Lots of emails about tracking the parcels and the marquee arrived bang on time, safe and sound. Have recommended to friends and relatives who have purchased 3 marquees, maybe I should get a commission!
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