"Just a quick follow up to my last…"

Just a quick follow up to my last review, I have again today called and spoke to Jacob and he as again helped guide me to providing a stronger tent buy considering the longevity and buying ground poles that will make the tent a lot more sturdy, given I am using it for kids event at Xmas then I am concerned about the time of year and these ground poles will help.

Many thanks again Jacob, I will review in the future when I have the tent installed.

Cheers James

"Good communication excellent delivery…"

Good communication excellent delivery time
Good quality product

"Purchasing a Marquee"

I purchased a 3 x 6M marquee for the House of Tents. The quality, construct and ease of use of the marquee is outstanding. I was assisted in my choice by Jacob in their sales department who was professional and informative.

"Outstanding customer service from an agent called Henning's , fast delivery. Ordered replacement Roof, process couldn't have been easier or staff more helpful."

After a few issues with my products I was contacted by House of Tents. I received great customer service from an agent called Hennings, He was absolutely outstanding throughout this process. He sorted my roof issues with a replacement and provided me with some great advice with also arranging fast delivery to kick start my business again. He made this process really easy and resolved this in a timely manner.
Just alone I would rate this gent very highly and I would like to thank him for his advice and support.

"Customer service was not good,our…"

Customer service was not good,our requests for order status were not answered in a timely manner and our delivery instructions were not adhered to

"100% recommend"

Overall very satisfied with the service, delivery aswell, the quality of the marquee I bought was absolutely first class

"Lovely customer service"

Ordered a 3x3 Gazebo, Was able to set up by myself but it would be easier if you have a second person.
Had an issue with wind, Gazebo lifted over the wall and damaged two of the poles. Contacted customer service and they were happy enough to replace the damaged poles. I’ll also purchase weights to ensure it doesn’t happen again.

"Exceptional Customer Service!"

This is an exceptional company with tremendous aftersales.
My marquee was delivered within a few days...great quality product, easy to erect, easy to take down.
Through my own fault entirely I damaged a part which the company replaced free of charge...
I would highly recommend this company....it was cheaper to buy the marquee from them rather than hire it locally!!!

"Fantastic service"

Great communications, ease of access to knowledgeable people and Julian very helpful in finding a solution

"Marquee & accessory"

Easy to deal with & swift dispatch