"5 Star Kayleigh"

It’s no surprise to see so many 5-star reviews on this site for Kayleigh Cowan – Estate Manager extraordinaire. What is unbelievably surprising though is that despite Kayleigh’s legendary status as an amazing manager, she’s still an ‘Assistant’ Estate Manager! I do hope this latest 5-star review helps Kayleigh achieve the status of full Estate Manager that she so fully deserves.

I’ve known Kayleigh (and Ben) for years and they both do an amazing job looking after Warren Close. I can’t recommend them highly enough. Kayleigh in particularly always goes above and beyond to ensure the smooth running on the estate. In all my dealing with her, I’ve found her to be an intelligent, professional, patient, reliable and a trustworthy individual who’s always willing to help.

She tells you what should be done, tells you when and how it will be done, and delivers. She’s always extremely responsive to questions, no matter how small. Having spoken with others at Warren Close, I know that Kayleigh is held in the highest regard by all those who know her.

It’s thanks in no small part to Ben and Kayleigh’s hard work and the continued efforts that Warren Close is the flagship estate that it is.

"Encore Estates gave us exceptional customer service"

Our tenants were on holiday when contractors were booked to mark-out parking bays.


Our tenants were very worried about this, so I made contact with Jonathan Kirk at Encore Estates, and he resolved the issue in a highly professional manner.


Thank you Jonathan for exceptional customer service - very much appreciated by us the Landlords and our tenants.

"Building maintenace (Encore E.M.)"

We had problems with the gullies in the building. I contacted Encore Estate Management and raised the issue. They organised the maintenance team to arrive next day. They arrived on time and were courteous and professional and fixed the problems.

"We recently moved into a apartment in…"

We recently moved into a apartment in ilkeston after all the paperwork went through eventually we got the green light,staff at encore was very helpful in any questions I might ask always a joy to get on when we all now how things are at the moment well done to all encore team in nottingham and Cambridge keep up the good work.

"Rubbish company as they don’t have the facility/accept Credit card payments"

Rubbish company as they don’t accept credit card payments in this modern day an age, even independent gardeners and window cleaners now accept credit card payments, Howe this big company doesn’t want to facilitate credit card payments to help customers that are financially struggling to pay land management fees in these hard times.

"Positive reviews are based on bonuses…"

Positive reviews are based on bonuses given to staff to get tenants to leave reviews, so the only reviews you see here are the ones that estate managers know will leave good ones, normally directors of estates that manage themselves and encore just agree to in order to keep that estate.

"Amazing hard worker Allan McClure"

Hello I just want to say about amazing worker Allan McClure he is working in rapier street I'm resident of this erea really hard worker and as well really friendly he just to day help me so much I was just drop my car key to Rain collection wells and he gated for me and bring me home. I so happy what we have like this wonderful worker and helpful.
Again I'm really thank you to Allan McClure

"Thanks Kayleigh"

Kayleigh Cowan was very helpful in dealing with my queries on Warren Close - and as promised she sent me the information agreed by email.

"As a Director for one of the estates…"

As a Director for one of the estates managed by Encore, I am delighted at how proactive the team is in managing all aspects of the estate. Nothing is ever too much and it's a pleasure to deal with them. I would recommend them in a heartbeat to anyone considering using them.

"Jordan 'Five Star' Kirk!"

I have recent experienced some delays with Encore Property Management due to their accounting error with an invoice refund of £792 for damages to my property. However I am very grateful for the excellent support and service levels received from Jordan Kirk. I was kept informed at all times until the matter was resolved and the funds reimbursed to my account today. Jordan is a credit to herself and to her Management team and deservesa 5 star from me. Thank you !