"Sarah is one of the most amazing…"

Sarah is one of the most amazing customer service agents I have ever spoken to . Every time we have an issue she genuinely cares and goes above and beyond to help. Give her a pay rise .!!!!

"This is the only Internet provider who have gone the extra mile"

This is the only Internet provider who was prepared to come two miles out of the nearest village to provide us with fibre broad band. We have had some teething issues but their customer service is second to none and they respond immediately to any concerns that we have. I work from home and hold lots of meetings remotely via Microsoft teams or zoom - which has in the past really tested my metal due to poor reception. After years of frustration, I can now confidently hold remote meetings all day, with fabulous reception, clear images and no interruption's - I can hardly believe it. I really hope that this company goes from strength to strength because if customer service was the bench mark for success then they deserve to be right at the top.

"Quick response and helpful staff"

Quick response and helpful staff. They helped us solved the problem straightaway especially Sarah, very nice and extremely helpful!!!! Highly recommend.

"Brilliant!"

Changing to InterneTY is the best thing I have ever done! All the folk who work there are extremely pleasant and very helpful. I mean everyone too, not just the folk who answer the phone but all the engineers too. The young man who came to connect my wi-fi was extremely patient with all the questions I asked, and I can ask some very stupid ones sometimes!!! I really cannot praise the entire team highly enough! If you are thinking of changing your supplier look no further than InterneTY!What more can I say!

"Install waits. Dropping speed"

The wait for initial install was too long and then delayed on top of that. Staff not brilliant. Speed is OK however drops out regularly as you can see on on speed testing, meaning some programmes and games crash.

"5 Star Company | Customer Service"

The team at internetty office or on the ground have been very polite and caring. They always take what you say into account and works with you to try and fix the issue if you do encounter one. The rare occasion I had an issue it was looked into and resolved. Would definitely recommend.

"Fed up with constant downtime!!!"

Fed up with constant downtime. Outage after outage, lost revenue, lost job prospects and it seems we are stuck with this provider here in Salford due to the SALBOY/DOMIS set-up. Absolute shambles, and is there ever a staus update that reflects the downtime? No!

"The ultimate internet provider bar none"

The best ever internet provider local and the ultimate customer service
Amazing company the absolute best and they cannot do enough for you

"Very neat and tidy digging through are…"

Very neat and tidy digging through are village and garden. Connection is amazing. Thank you internetty

"Absolutely Useless"

Horrific Wifi provider as I live in a student accommodation, Copperas House, where for some unknown reason this company is the wifi choice. Never helpful and never actually up and running and whenever it is it usually ends up crashing meaning you end up using plenty of your own data. This shouldn’t be happening when you pay this much on an accommodation and therefore I would tell anyone to avoid it and run the other way.