"Exceptional organisation and team!"

We’re moving across to fibre
Broadband with Internetty and from the start, their communication and support has been exceptional. Any email queries were answered quickly and efficiently and when Keith, Dave, Ash and Leon and I think Les came to put in the cable to our door, they came across problems with the underground conduit but resolved the problem by digging, lifting drain channels and drive blocks and when finished you couldn’t tell they had been. They rang several times to clarify things and ask for permission to dig and they were just fantastic, can’t rate them highly enough. Very professional organisation and team!

"From 1st initial contact to the day of…"

From 1st initial contact to the day of connection,i cannot praise the staff from internetTY enough
the professional attitude from the cable layers,to the fibre joiners and then the install engineers,and Ben for for the above and beyond work setting things up for me,and Brady on the helpine chat when i needed some help,the service and speed promised is far more than i expected to see,so glad i left BT to move across to internetTY

"Brady was the BEST service rep I have…"

Brady was the BEST service rep I have EVER had for any company whatsoever, if I could give him 12 out of 5 stars I would. He helped me with the stupidest problem that was massively frustrating me and talked me through it, and when those solutions didn’t work, he kept positive and searched for more until one finally, FINALLY worked! Brady you were fantastic, thank you so much!

"Best out there."

Best out there.

From Start to finish Internet TY have been so good, whether it was from the original call to the outside install to the final install it has all been seamless. The chat's through their website to the ease of the invoice(s) coming through it has been A* all the way. Wouldn't hesitate in recommending them to family & friends.

"Best company and engineers in the business."

Had Ben come to see us today 3 times to help my elderly Dad get internet in another property on the farm. He not only sorted the main issue, he updated and connected all of the devices and set everything up so it was easy for my dad to use. On top of everything he was kind, pleasant and understanding. A* company and engineers. Best in the business.

"Thank you so much for sorting out my…"

Thank you so much for sorting out my wifi/vpn issue, ticket was open for almost a week, I was struggling to work from home and was not feeling productive which stressed me out. A special heart felt thanks to Brady for contacting me personally and helping me sort this out quick and to the entire team as well. You made my day Brady.

Thank You,
Hema.

"I cannot say enough good things about…"

I cannot say enough good things about Internetty, always friendly, nothing is ever too much trouble. Customer service is second to none and their engineers are always polite and helpful. Only had one small outage in the initial month and that was ay 930pm, was sorted by 7am the next day.

We absolutely love our service! Thank you 😊

"Excellent company "

Been with this company since December 2023, so far I can’t fault them, they answer the phone quickly, are friendly and helpful and their prices are good, what more can I say.

"Fantastic service"

Fantastic service, was on the phone within 10 seconds of calling and the advisor rectified my connection problems within a further 2 minutes. She had knowledge of Xbox settings that I had no idea existed and I've been playing for 15 years!

"Fantastic customer services and…"

Fantastic customer services and fantastic install team. No more to say. Just fantastic