"Quite literally the worst internet…"

Quite literally the worst internet provider known to man. Since being at copperas house I have lived off of data, no matter how much you reach out to internetty nothing will improve. Have to hotspot my laptop when I need to do my work.

"Horrendous"

Would have given them 0 but sadly that wasn't an option. Iv been living at Copperas House student accommodation this year and the constant Internet problems have made it difficult to study.
I'm extremely disappointed as one of the reasons why I chose Copperas House was because it clearly stated that usable WiFi was provided. However after living there I now know that this isn't the case.

"Lived here 6 months and have barely…"

Lived here 6 months and have barely gone a day without having to use my data. Multiple months I’ve used all of my 25gb data. Keep saying maintenance and sending engineers but it’s never fixed for more than a week

"Terrible Connection"

Absolutely shoddy! The connection at my student accommodation is beyond terrible! I have made several of the “tickets” and NOTHING has been done. After many attempts to reconnect/ speed up the wifi by contacting InternetTY, I have taken this complaint as a last resort to complain. Every time I open a ticket nothing gets resolved. Terrible customer service!

"Excellent service as usual"

Excellent service as usual, instant reply to my message and everything sorted very quickly

"Incompetent"

Incompetent company to put it simply. 5 months of issues with multiple promises and compromises which have never worked. Promise of resolution last week, hasn't been put in place. Staff are honest they don't understand the issue but no reasonable effort to make changes immediately. The company have one job - to provide wifi - they have been unable to provide and have backtracked on multiple promises, suggesting issues come from here, there and everywhere - other than themselves. Would stay as far away as possible.

"2 years InternetTY (Thank You)"

I've had dealings with InternetTY for a couple of years now, and every single time without exception, my needs are met and exceeded. Customer support is 2nd to none. More often than any queries are dealt with super quickly, before I even have time to follow up. And as for the speed..... WOW!! 1gb fibre is insane!

"Recommended"

Fast, responsive, professional and friendly. We had a problem which was sorted within 15 minutes. The likes of EE and O2 should take note of what good customer service really is

"Absolutely amazing company"

Absolutely amazing company
The speed of broadband is brilliant, haven't had any issues at all.
The guys who installed it were great, very professional, helpful and spent time talking us through how to use the app etc.
The team is always on hand to help with any questions.
I have been with many different broadband companies trying to find a good connection and good speed nothing would ever compare to internetty now.
Absolutely superb 👌
Thanks 😁

"We had Internetty installed 2 weeks ago…"

We had Internetty installed 2 weeks ago and have been very impressed. Everything was very quick and painless and exactly as described, no hidden fees, so definitely cheaper than the rest too!

If you have any doubts at all, please don’t worry, internetty truly is fabulous!