"internetty customer service is great"

brady was an absolute diamond and helped me get through some connection issues i was having. the customer service ive received since joining internetty has been absolutely amazing

"Sarah And Her Team Are The Best!"

Sarah And Her Team Are The Best!

To get a phone call only after a few minutes of a request for some assistance is just unheard of in this industry. A big thank you form me for resolving my issue, I really enjoyed the chat.

"I was having an issue due to losing my…"

I was having an issue due to losing my public IP and not being able to access anything remotely. I reached out and Brady got a static IP added to my account within an hour, resolving the issue. Thank you.

"James"

James, the installer having previously been to spec the site was courteous, efficient and helpful and that made the process simple and stress free.

"Fantastic"

Been waiting years for fast internet in my village, internetty have come along and fitted fibre to my premises, communication has been great throughout the process, the installer James who hooked it up was very professional, knowledgeable, and friendly. I can't speak personally for reliability yet as it's only been 1 day, but if any issues arrive I will update this review. With an upto gigabit connection I'm getting 940 ish down and 930 ish up. Any questions I have asked I have had quick replys from people that speak English and respond in a timely manor. 5 star so far good work internetty.

"I had a slight complaint and sent an…"

I had a slight complaint and sent an email and Brady took less than 5 minutes to respond and the issue took around 20 minutes to solve

"Web site chat - real person who knew!"

Used the web site chat box, got a real person capable of independent thought. Who knew such a thing was even possible!
Isabella was very helpful from beginning to end, well informed, and competent to look stuff up when she needed to.
All my questions answered, the order placed, a delivery window in sight, five stars.

"We had issues with the outbound calls"

We had issues with the outbound calls, Brady was quick at solving the problem which then caused another problem with the Internet, Brady was quick to sort this issue too, within 15mins of first contact everything was back up and running.

"Brady was so helpful and very polite…"

Brady was so helpful and very polite and solved my problem within 5 minutes.
Thanks Brady!

"James installed my new fibre and he was…"

James installed my new fibre and he was polite helpful competent patient .The customer service is outstanding and the team that brought the fibre cable to the house were equally as good.