"Picked up the phone within seconds"

Picked up the phone within seconds - really helpful with advise and documentation needed.
Pleasant lady so helpful

"Knowledge and understanding for…"

Knowledge and understanding for questions asked was excellent.
Felt like the representatives had time to discuss and not rushed but they remained effective and efficient.
Also appreciated that there was almost non existent background noise which helps so much when trying to focus on a discussion.

"Help with claims and policy "

I spoke with Lorna yesterday who was very helpful is assisting me with some claims I had and the policy situation. Some emails had gone into junk and so I needed to catch up with what the current situation was.
Lorna also advised me of a benefit I had not made use of which was very honest and greatly appreciated.

"The gentleman Shane was extremely kind…"

The gentleman Shane was extremely kind polite and so understanding, he went above and beyond to help me every step of the way with my claim. I highly recommend the Kennel Club Pet Insurance 100%

"The Personal Service (with a real Human!)"

I found looking at Pet insurance online confusing - ringing the kennel Club pet insurance - I was able to discuss my and my pet needs - which answered all my questions the staff at the end of the phone were excellent - I really appreciated having a human (with a voice) helping me.

"Easy to extend the original breeders policy at an appropriate level"

Easy to extend the original breeders policy at a level I felt provided excellent cover for lifetime conditions. Generous premium discount provided for first 4 months of cover and swift reimbursement of the £25 healthcare prevention initiative offered.

"Easy to understand and reasonable."

Easy to understand and reasonable.
One small issue, ordered full size pedigree papers (A3) but this has not arrived yet.

"Great customer service"

Nausheen was efficient, answered my questions and was very approachable.

"Swift and really fair."

We have a lovely dog with a chronic condition that needs a lot of veterinary attention. We have always had a really quick and satisfying response from our Kennel Club Pet Insurance. We could not ask for more.Thank you.

"Very helpful advice"

Sharon was very helpful. Told me all the facts I needed to know in a very clear way