"Loved the fireplace insert"

Loved the fireplace insert, its beautiful and looks just like a log fire. Nice and warm. My fire place is arched so I misjudged with the fitting but I'll get a tradesman to remove some bricks and fit it in snuggly. Love it!!

"I was very happy with the overall exsperiance."

I was very happy with the overall experience. Happy with the seller and the price I paid. Fast postage. Would be happy to buy from this seller again
.

"Fast turn around"

Fast turn around, communication 100%

"Absolutely ridiculous."

Absolutely ridiculous.
Catch.com.au offer a free standard delivery with no option of express and I had to wait all most 2 weeks to get an item the size and weight of a matchbox to be deliver from Sydney to the northern river nsw.
I won’t be ordering anytime soon from those guys

"They lie about delivery times..."

I expected to receive my delivery on time, but they decieve you into thinking it will be sent out as promptly as the previous times.
Got lied to on the call centre, somewhere in Asia .
Spoke to several people and one said it was coming today, that was misleading as I rang up the courier.
They just don't check properly..and blame the customer for getting annoyed.
They rudely interrupted me and show little in the way of manners.
It would be nice if the call centre was located in Australia instead.
The manager was just as bad, kept me on the phone for ages arguing the point.
Christian, he called him self.
They never even gave me consideration for what I was saying to them.
They consider that the " customer isn't right"!
How damn rude!

Not impressed with how they operate now.

"Took 215$ for perfume order it's been…"

Took 215$ for perfume order it's been over 14 days nothing but nonsense email's saying how sorry they are but nothing happens.
They are going broke as a company.
DO NOT PLACE AN ORDER OR KISS YOUR MONEY GOODBYE
I did acknowledge the receipt of this order by mistake on the 30th. I was got mixed up with another order. I haven't received the perfume yet. You should know this.
Do you not know whether you have delivered it yet or not????
Was delivered today 4th of Jun after you said it was delivered 27th May. STOP LYING

"AVOID THIS COMPANY "

AVOID THIS COMPANY
What you order is not what you receive
They send wrong items out then have the cheek to ask you to pay for the return postage : they are a joke : the items are mediocre quality

"Catch uses aramex as couriers.Whilst catch processes and packs orders…"

Got my order within a week

"Scammers that operate out of China."

Scammers that operate out of China.

"Very Happy Customer"

I received the product in great condition. It had terrific inside packaging to prevent damage during transit. I love the desk. It looks great and was easy to assemble. The postage was very quick. A no fuss transaction. Thank you. I would order from them again.