"Outstanding Customer Support!"

I have always had the best of experiences with Catch. I have always been totally blown away with their excellent customer care and support. In this instance, we had an issue with the extension wand of our Shark vacuum but it was just slightly outside the warranty period. Jimmy, one of Catch's Returns Coordinators, was outstanding in the way he handled this issue. He offered a full replacement without any haggling or going back and forth. It was absolutely a delight to deal with him. He was always prompt with his responses and handled the whole replacement process right until it was delivered to us. Thank you once again!!

"Trustworthy"

Always reliable.

"Pleased with quick reasonably priced delivery & product"

Pleased with quick delivery, reasonable delivery fee, product and overall efficiency of the contract of purchase. Shipping $18.90 for an armchair and ottoman! Chair $199.95 for Alfordson white boucle armchair and ottoman. Recommend seller.

"Purchased a dresser which came as a…"

Purchased a dresser which came as a flat pack with no instructions and a fault which has one piece hanging out which stops the drawers from fully closing. The Catch website has no means of contacting them and the details say it was ordered 20 hours ago despite the fact it was delivered 6 days ago. Do not purchase from them!

"evrything it is alway good i have …"

evrything it is alway good i have nothing but priase

"Buyers beware."

Buyers beware.
Just because you pay, this doesn’t translate to the item being accepted and sent within a reasonable timeframe
i
After waiting a week I decided to cancel my order and buy direct from a reputable supplier.

"EXCELLENT SERVICE AND PRODUCT"

EXCELLENT SERVICE AND PRODUCT

"The quality of fabric and the smart …"

The quality of fabric and the smart cut of the shorts impress me. Worth the wait from overseas.

"Scooter appeared to have issues "

Scooter appeared to have issues right from the start throwing up E1 errors and shutting down while powering.Have tried riding about 4 or 5 times but same issues keep appearing meaning constant stop/starts,and placing rider in danger.
Not safe!
ORDER NUMBER 65410324

"After ordering a product on the weekend…"

After ordering a product on the weekend I realized that my address stored at Catch was incorrect. I tried to change the address online but the website can't make changes. I tried to track the order and I got an error message saying that the order number and phone number don't match even though they are correct. It is difficult to find any contact details on the Catch website, and the contact center is closed on weekends. This company could do a lot more to keep customers happy.