"Im happy…"

on time have no complains at all will use again when I want tools ect in future

"Guarantee honoured"

I used the chat box and was relieved to note that it was a human I was chatting to and not AI. Very efficient, professional and prompt. Genpower Ltd honoured their guarantee commitments without hesitation.

Excellent service

"I was pleased with prompt responses."

I was pleased with prompt responses to all my emails, the end result of which was a full refund.

All communication was very polite and informative.

Very satisfied

"Excellent cutting ability with long…"

Excellent cutting ability with long blade that make it easy to shape the hedge. Saves time

"Spot on thank you to Banazeer Dawood…"

Spot on thank you to Banazeer Dawood and is customer service team 👍👍👍

"It is a bit tricky to find the correct…"

It is a bit tricky to find the correct place to deliver bit they managed it. Thnaks a lot.

"Easy to Use and Effective."

The mower is surprisingly lightweight and does a decent job. It's more powerful than I expected from something so light, but quite noisy, though not offensively so.
It has just three height settings - I've only used the mid-range one. If you want a bowling green, buy something else, but for a modest family garden it's ideal and very reasonably priced.
Delivery was prompt and communication was good

"Missing parts, bag attachment useless"

Firstly, the blower/vac arrived with the main blower tube missing, also there was a nut and spring washer missing used to attach the tubes. The bag which attaches is ridiculous and impossible to get a good seal with the Velcro supplied, a real design flaw, I’ve had to cable tie it on! Then it took days to receive the missing tube and the bolt had no spring washers. So unfortunately my experience was dreadful.

"Chainsaw"

Very fast delivery, really good looking chainsaw for the price i paid, nice to handle. Excellent service from the company.

"My Hyundai robot lawn mower developed a…"

My Hyundai robot lawn mower developed a slight fault with one of the wheels. After contacting Mr Richard Roberts in Genpower, he showed an interest to find out what was wrong. After sending him video footage to demonstrate the issue, he did not hesitate in arranging for the robot to be collected from my house and returned to the factory for rectification. Wonderful after-sales service. Thank you very much Richard and Hyundai. Steve.