"Vinyl pool liner"

I had to get a little help from Matthew to measure pool for liner which i had never done before.
We emailed back and forth with photos of the pool and he directed me how to measure. I just got around to putting the liner in and it fits perfect.
Thank you for all the help during the ordering process.
Jerry Millis - More than satisfied customer

"Made me lose $1800"

Returned a pool heater to them and it got damaged in shipping but they signed for the package so I can't file a claim with the shipping company and dohenys won't refund for a damaged product so I'm out 1800 dollars because of them.

"First order $20.00 off is misleading…"

First order $20.00 off is misleading potential future customers.
Website states that signing up with them will provide you with a $20.00 reduction on first order.
Could not get the $20.00 to apply after several attempts! Website does not inform of "any special circumstances" that would remove or deny the $20.00 off first order signup, just simply sign up with info and get $20.00 off.............be careful, electronic codes will come up and circulate suggesting something is going to attach and happen...........it will not, you will not receive the $20.00 discount on your first order.
I'm fairly certain there will be some again misleading response stating that this first order saving does not apply to free shipping orders or already discounted or on sale already items orders etc. etc. etc.. AGAIN , they are knowingly misleading potential new customers. Shame

"TERRIBLE customer service and awful…"

TERRIBLE customer service and awful product quality. They were 4 months late delivering pool tablets that I ordered in the summer. Then when they arrived, the entire 50 pound bucket of tablets was busted. most of the tablets were totally disintegrated into poweder that spilled out of the busted bags as soon as you removed them from the bucket. And then they refused to issue me a refund even though I sent pictures of the broken tablets!!! Unbelievable. Be warned. Buy elsewhere!!

"Fool me once …"

Fool me once …

I ordered 25# of 3” chlorine pucks. The price was ok and they arrived quickly. The problem is the product. 25# of pucks individually wrapped in plastic. I’d say 30% of the plastic was torn on the pucks and over 90% of the pucks were broken or crushed to almost powder. Unacceptable. Should be embarrassed to ship this product.

"Customer service came through for me!"

Doheny's customer support reached out to me after i had spent money returning a Pump, back to them and refunded me my money. Thank you!

"Joanna went above and beyond helping me…"

Joanna went above and beyond helping me place this order.

"DOHENY POOL PUMPS are JUNK!"

Purchased a Doheny brand in-ground pool pump (with motor), it arrived and was installed at considerable cost, by a pool technician. Power was turned on and it sparked and made clicking noises. Shut off immediately and contacted Doheny. Was told to send it back and it'd be replaced because they don't have anyone to evaluate problems, or offer advice regarding repairs. No repair or tech department... they just buy from a China manufacturer who labels merchandise with the Doheny brand... then they sell via their Doheny catalog and website. To "send it back" involves loading a 60 lb. box as big as an oil drum into your vehicle, taking it to FedEx and pleading with them to seal the box because you don't have anything strong enough to close a huge box like that! They strapped it with plastic. Ok... off it goes... back to Wisconsin! Doheny finally shipped out another pump after waiting almost 4 weeks because the model was on backorder. We had to pay again to have the replacement installed. It worked well... for 4.5 months! This whole experience has been a nightmare, and we would NEVER suggest to anyone to buy anything from Doheny Pool Supply Company.
NOTE: "Date of experience" below was originally 12/06/23 when we wrote about the first, useless pump. It is now 05/26/24 and we have a 2nd, useless pump.

"Worst company to buy from they return…"

Worst company to buy from they return stuff after minths fighting with them they got stuff back and now refuse to issue me my check. Or. Return the stuff that was return. Very poor company DONT BUY FROM HERE. THEY ARE WORST COMPANY AND LIE THEY OWE ME OVER 400.00 REFUSE TO SEND ME MY REFUND. BUT GOT THERE STUFF BACK.

"The products are easy to order"

The products are easy to order, the right price, and they work.