Nova Direct
Pete Webster
"Excellent"
Excellent
Spoke to assistant Chloe and she was more than helpful, had the problem sorted in no time
Much appreciated
Julie
"Cancelled my dogs insurance with no reason!!!"
I have a one year old doberman, had no problems with him, I have today had email saying they will no longer be insuring him with 2 weeks notice no explanation, nothing!!!
Gordon Otabil
"Very patient to explain the cover to my…"
Very patient to explain the cover to my understanding.
Julie Ann Potts
"Easy to change registration online with…"
Easy to change registration online with prompt response, thank you Daniel Potts
Lucy Paige
"Amazing quick service, great company!"
Filled in the online email section as my device needed correcting. Went onto live chat as didn’t realise this was an option and spoke to Skyler, who advised they had already picked my email up and corrected this. And also sorted my direct debit out.
The quickest customer service I have ever received! No hassle and the agent was lovely 😊😊
Pawel Stemplinski
"Great service "
Hi, my problem was very quickly sorted by Chloe. Great service, very professional! I am very pleased. Thank you
Paula Dickson
"Sienna *****"
My son changed his car and Sienna kindly agreed to make the policy change to the Motor Excess Policy for me as I was experiencing difficulty accessing the change myself.
Jack Hine
"Excellent customer service"
Excellent customer service - quick at replying, helpful and professional. Thanks Sienna!
Rachel Callinswood
"Spoke to somebody called chloe she was…"
Spoke to somebody called chloe she was really helpful and solved my issue.
LUCY
"Sienna was extremely helpful and…"
Sienna was extremely helpful and answered my query very professionally
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