"This is the second time I have visited…"

This is the second time I have visited pine tree car sales in Tonypandy to purchase a car and both times I have been served by mo. Mo was very honest about the cars we viewed, very knowledgeable in terms of the car and the purchase and was very friendly, efficient and never pushy. We will be going back the next time I need a new car! On another note, I noticed that there were a few minor things that needed to be dealt with after I drove the car away, an interior light not working and the handbrake needed adjustment, I phoned and the after sales service was excellent, booked the car in for the next day and work was completed within hours. Overall very happy with pine tree but a special mention for mo, who was an overall top man!

"Very friendly staff "

Mo at the Tonypandy branch was so kind, patient and understanding as I navigated my first "proper" car purchase. I will definitely be recommending Pinetree to others - the prices are notably fairer than some other recently visited showrooms, and I'm very happy with my car.

"First time we have used Pinetree"

First time we have used Pinetree, we dealt with a lovely salesman called Mo, he answered all our questions, he was never pushy, he helped us through the process of part-exing our car, which was dealt with swiftly. We have just completed the purchase of our new car. Will definitely use them again in the future.

"Customer service. "

It’s the first time I’ve used pine tree cars and it won’t be my last. Dealt with a brilliant and friendly salesman called Mo who was just first class from the first point of contact to giving me prices and quotes on finance and explained every fine detail to me on what I’ll be paying for. Very very happy with my purchase the car is in immaculate condition both inside and outside.

"End result 5 stars "

Well after a down fall in issues ,they paid dividends to they're word ,customers come first I'm looking forward to going in Monday to cross the ttttttts and dot the iiiiiii,s . They are helping Me out and honering they're word to make my experience in getting a car from them . End of .5 stars 🌟 again people. After sales have been outstanding fair play... kind regards leon

"Dire customer satisfaction"

Enquired online about a car pointing out that I needed to drive for two hours to get to their site so could they reply quickly. Thirty (30) hours later I am still waiting to hear from them. Needless to say I have bought a car from a different site.

"Unauthorised Hard Searches Carried Out"

If I could rate zero stars, I would. I specifically clarified that only a soft search to be carried out over the phone as I hadn’t even see the car in the flesh. This dealership did hard searches without my permission. They could have admitted this and contacted the finance companies and easily had the searches removed but have concocted a story to say I’m lying to these finance companies just to hide their mistake. BEWARE.

"Tonypandy Branch"

Cannot fault Mo at Tonypandy branch. I went in looking for a new car, as my old broke down, he was quick to show some great cars at really good prices. I ended up buying one the same night. He was kind, clear and honest about all the cars I was shown. I would highly recommend not just Pinetree for their value and choice of second hand cars but Mo as well who can only be described as an excellent salesperson. Brilliant, thank you!

"At tonypandy Pinetree"

At tonypandy Pinetree, we had Paul helping us with our car, he made us feel comfortable with everything. We couldn’t have asked for anyone better to help us and I 100% recommend Paul at pinetree Tonypandy :)!

"Fab company, brilliant service"

Fab company. Helped us find the best deal for our car finance. Easy and smooth process also very fast we took the car away within 24 hours.
Just want to say a big thank you to mo at the tonypandy branch, 5* customer service, kept us upto date with every step and was amazing with us so thanks so much for you help mo.