"Nice App"

Nice App, very easy to access and has a lovely CV

"Was easy to use Thank you."

Was easy to use Thank you.

"company is lacking with a lot of…"

company is lacking with a lot of available options on there site.

There is no intimation emails coming before the billing date.

Issue happens when cancelling the subscription.

"User friendly and quite professional"

User friendly and quite professional

"This company is a scam"

This company is a scam. Do not use under any circumstance. They will take monthly fees of (25, something twice a month even though we tried for mo the to cancel them. Do not even attempt to use them.

" 14 DAY PRODUCT then we don’t contact you at all but take £16.95 out your bank every months and hope you don’t notice “"

Just been scammed. I payed £2.95 for a 14day product.
5 weeks later I check my bank and see a charge for £16.95 come out.
No email to say I have been charged no corresponding emails from the company at all.
If I hadn’t seen my bank I wouldn’t have known. Really bad form from this awful company. YET ANOTHER SCAMMING COMPANY that hide behind there very hidden T&C

The product I bought should have read….

“ 14 DAY PRODUCT then we don’t contact you at all but take £16.95 out your bank every months and hope you don’t notice “

"BE AWARE OF SCAMS!!!"

I don’t recommend any cv making website as they all trap you in a subscription. I was billed £16.95 twice this month despite only signing up for the “one off payment” of £2.95. I made sure to check this time what I was signing up for and was still scammed. I’m pretty sure this is illegal as-well and Ive emailed them to get a refund. Be careful when signing up for these websites.

"Very easy, very simple "

Very easy, very professional, and very fast to make CV. Thank you

"ABSOLUTELY TERRIBLE"

ABSOLUTELY TERRIBLE! DO NOT USE IT! MONEY SCAM! It forces you into a monthly subscription without even asking you and if you don't realise or forget to cancell it they'll take £16.95 from you! IM SURE AN UNEMPLOYED PERSON LIKE ME WITH NO INCOME CAN AFFORD THAT! NO WARNING NO NOTHING JUSR MOMEY GONE! Thanks alot. I will never ever be using this ever again and will warn everyone against it!

Eddit: When I emailed them asking for a refund they only wanted to give me a partial refund. As soon as I mentioned that what they are doing is illegal in the uk (forcing people into a subscription and not giving a warning that money will be taken off my account) they immediately gave back my £16.95.

"Looking Forward to Addressing Shortcomings in B2C Business Operations."

2024/12/29 Update (Highlights Only)

On November 12, 2024, I saw an advertisement promoting a trial for only $1.95. However, there was no clear explanation of subscription terms or pricing before checkout. On December 24, 2024, I noticed a $23.95 charge on my credit card. Upon investigation, I found that the company had already charged me on November 26, 2024, but no notification regarding this charge was ever sent.

On December 28, 2024, I contacted customer service to request an explanation of why the subscription terms were not clearly disclosed before checkout. I also included screenshots of 10 other consumers who experienced the same issue, urging the company to improve its process to prevent similar disputes. On December 29, 2024, I received a generic automated reply, refunding only $11.98 of the recent $23.95 charge. So far, the company has not provided a formal response addressing my concerns.

I believe this is not just a refund issue but potentially deceptive business conduct. While the $1.95 trial confirmation email mentions subscription terms, these terms were not clearly disclosed during checkout. Furthermore, notifications for other matters were sent as usual, but there was no notification regarding the $23.95 charge. Some consumers have reported being charged for over three months without their knowledge.

Is this practice even legal? For instance, if I were selling a product and merely included a note in the electronic invoice stating, "If you do not call to cancel by the end of the month, it will be considered a purchase for the following month," without clearly obtaining the customer’s consent at checkout—could such a method be considered legitimate? I believe this goes beyond internal company policies and warrants stricter regulation and oversight.

2025/1/9 Update
I am satisfied with the customer service team's handling of the situation afterward, but I also hope they can further improve their business processes. This is an excellent product, and I don’t want payment disputes to deter potential users. I plan to subscribe again in the Next CV Update.