"PLEASE read the small print in your confirmation email."

Decided to use MyperfectCV as it’s only £2.95 for 14 days Full Access. A few days now after the 14 days and have realised they have charged me £16.95 monthly subscription fee.
Luckily I’ve Kept screenshots of this transaction which clearly states 14 day full Access for £2.95, and does not state any further charges or commitment of a subscription.
After checking my emails I do note they have put this in their small print that your subscription has begin today ( WHAT SUBSCRIPTION ???? ).
PLEASE PLEASE PLEASE check the small print .

"The gap between advertising and reality"

The gap between advertising and reality

I saw an ad for this on February 27th, and it said it was £1.95 for a 14-day trial and is £3 per month. I think this is an acceptable price.
But on March 13th, I was suddenly charged 16.95 pounds. I was surprised because I thought that even if there was a deduction, it would be a monthly subscription fee of 3 pounds.
I went to the website again and checked the previous email, and I saw the advertisement saying "Full access only costs 3 pounds per month", so I was confused as to why I was charged 16 pounds.
Finally, after searching for a long time, I found that in an inconspicuous part of the email notifying me that my subscription was successful, it said that if I did not cancel my subscription after 14 days, I would be deducted 16.95 pounds. To be honest, it's hard for me to notice. I feel the company's skill in placing the different advertising slogans "only £3 a month" and "charge 16.95 pounds after 14 days" in varying degrees of prominence. I think this is to fool consumers.
I cancelled my subscription as soon as I was charged because it was so uncomfortable that I no longer wanted to continue using it.
I would like to propose an improvement method, which is based on Amazon Prime. Users can automatically have their fees fully refunded as long as they cancel the subscription on the day they are charged. I feel like this is a great way to show a company’s generosity in an age where everyone has so many subscriptions that we don’t realize we need to cancel until we get charged.

"Excellent customer service"

Excellent customer service. Thank you for your help Michelle! :)

"Expensive and not that good."

Expensive and not that good.

"Great customer experience"

Great customer experience

"It’s very appreciated thank you very…"

It’s very appreciated thank you very much very happy😊

"the most predatory pricing system ive…"

the most predatory pricing system ive ever seen.

they prey on people potenaitlly out of work. one you join its near impoblle to cancel. cant do it via their website. I requested the to delete ALL my personal information as it seemed that was the only way. then I still got charged. I tried to call the number but guess what? you need to enter the phoen number of your account, but my account does not exsist so there is no way to enter a number they have! avoid avoid avoid. Use Chat GPT this comonay is TRASHHHHHH

"Useful tool for upgrading format of CV…"

Useful tool for upgrading format of CV - I found it user friendly and straightforward to use. My subscription was cancelled without hassle and customer service staff were friendly and helpful. I definitely recommend.

"Your customer assistant Alice was great…"

Your customer assistant Alice was great today. She convinced me to stay with you by offering a good price.

"Keep taking £16.95 out of my account…"

Keep taking £16.95 out of my account monthly even though I cancelled my subscription within 4 days.