Thecarfinancecompany

Money & Insurance
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406 reviews
Overall Rating
Customer Reviews about

Thecarfinancecompany

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Paul

4.00/5.00

"we had car before from them so have …"

we had car before from them so have been good

14/06/2017

Bradley burrow

5.00/5.00

"Fantastic service from Ben very …"

Fantastic service from Ben very supportive and nice to get on with, we was treat with the upmost respect and are grateful for everything they done for us!
Highly recommended

13/06/2017

Brian Fairclough

5.00/5.00

"I bought a car through them 12 months …"

I bought a car through them 12 months ago, had to change my payment date due to my employer being taken over and pay date moving.
The lady on the phone was very helpful and the date was changed with no problem.
I will re new my finance with them next year and get a newer car through them.

13/06/2017

Hayley Evans

1.00/5.00

"Unhelpful"

Unhelpful, difficult too speak to right people helpful until you get the car once you have it they dont want to know

12/06/2017

James dow

3.00/5.00

"I am having dificulty getting the …"

I am having dificulty getting the company to change my p
ayment date to the 17th of each month

08/06/2017

Becky Sparling

1.00/5.00

"Absolutely shocking customer service …"

Absolutely shocking customer service received from this company today, after calling many many times to sort out an issue that is THEIR fault not mine, I was told by a "supervisor" Charlie, who at first refused to give his name as he new I was going to complain, that it wasn't their problem it was mine, and would gladly put me through to the terminations team!!!!!!! how disgusting, instead of wanting to try and help a customer, who may I add SHOULD be a valued customer as both myself and my husband have accounts that are always kept up to date, appalling company will not ever be renewing and will be terminating as soon as our time is up

26/05/2017

Tia

1.00/5.00

"Avoid like the plague"

Avoid like the plague! Absolute disgrace of a company, staff are incapable and their processes are inadequate to operate a normal, good level of service that is expected by the customer. Go elsewhere...

25/05/2017

Ruth

5.00/5.00

"Dean and the rest of team were …"

Dean and the rest of team were fabulous, and Ian with his coffee tokens was very welcome, even Bobby in the workshop was incredibly helpful! Full marks to the BCS team x

24/05/2017

Nick Fryer

2.00/5.00

"Want Car Finance"

Want Car Finance? LOOK ELSEWHERE.

Most expensive hassle involved company. Full of themselves, rude and insulting staff, untrained and dreadful, bottom feeders.

23/05/2017

Customer

5.00/5.00

"Just renewed my finance with them …"

Just renewed my finance with them without any problems

22/05/2017
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