Thecarfinancecompany

Financial Operations and Advisory
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406 reviews
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Customer Reviews about

Thecarfinancecompany

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Pawel Kunysz

3.00/5.00

"First car"

People who work there are very nice and friendly. I was buying my first car there and everything was great apart of all the cars details I was asking for. I had to make a decision by just looking at the car without any car history millage and stuff like this. Also choice is not so big not as many cars as I though. Very high APR as well at least for me :( But apart of that customer service was great. Very nice and friendly people.

13/11/2016

Sonia

5.00/5.00

"Must use!!!!"

Very quick and easy had my finance sorted and a car picked in the same week I have very poor credit so didn't expect to even get finance how wrong was I. From applying online to picking the car was a very smooth no hassle process would highly recommend anyone to use them

10/11/2016

Karl

3.00/5.00

"Lack of communication"

Kept refusing get then accepting. Also lack of communication between them and the dealership and even their own agents to the point that paperwork I had submitted got lost and had to be resent.

10/11/2016

John

4.00/5.00

"Car finance company"

Good service and quick response less than a week from start to finish and driving away in my new car

10/11/2016

Paul

5.00/5.00

"Briant service"

Hassle free great service

10/11/2016

Scott Buckley

3.00/5.00

"Scott buckley"

Great staff and quick to work with. However I don't like the idea of them having devices in my vehicle and my car was £9500 in the showroom yet I'm paying just over £20000 for it which is an absolute rip off but I was basically stranded without a car unless I agreed to the price.

08/11/2016

Ndabaningi

1.00/5.00

"Worst service ever"

My Account Number DH10001 Vauxhall Astra VE10ZKL i took control of this Vehicle 0n 29 October 2016 I drove it home and later that night I tried to drive it to work but it would not start.That night I contacted your Customer Service to alert them to my problem. They replied to say they will investigate. That was last Sunday 31 October. To date 6 November nothing has been donee I have phoned the car dealership in Paisley informing them about my problem but no one has got back to me. A whole week has passed I have no car and I am facing the worst night mare one can ever imagine. I am so disappointed with your Compaany Sad ex customer Ndabaningi Ndlovu.

07/11/2016

David

5.00/5.00

"Fantastic Company"

I applied to The Car Finance Company to buy a car & it was a pleasurable & enjoyable experience.
There were always very helpful friendly & polite staff no matter what time of day you called & everything just gets resolved right away.
I would use this company again & recommend this company to others.

06/11/2016

xxcxcx

1.00/5.00

"Shocking"

made to bend over backwards for this company as an existing customer caused a lot of stress after I had my previous car stolen.
kept up to date with payments and got treated really badly when re applying.

06/11/2016

Paul

5.00/5.00

"absolutely excellent customer service"

Outstanding service and communications

05/11/2016
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