"100% Professional Customer Service!"

100% Professional Customer Service!

"I forgot to cancel my plan for 4 years"

I forgot to cancel my plan for 4 years after moving address, not sure how I managed that, but a refund didn't even cross my mind. I called Customer Support and was surprised to hear I'm owed credit, as long I have supporting documents. Was a refreshing experience and the ease of getting back quite a large amount of money is proof of a good company, in my opinion. Thanks to the guys there and especially Lucy G for sorting it so quick!

"Efficient service"

The phone was answered immediately and Dawn was friendly and helpful. Everything was completed in a few minutes.

"Spoke with Mike Land very helpful and…"

Spoke with Mike Land very helpful and pleasure to speak to. Resolved what I needed quickly and was very polite.

"Dawn was very polite and helpful and…"

Dawn was very polite and helpful and sorted out my problem with in minutes.

"It's not often I leave a review but..."

It's not often I leave a review but.. I've just spoken to Melissa Marshall and she was great! Friendly, helpful and super efficient!

"I’ve given this a 3 star"

I’ve given this a 3 star, mainly because the ‘chat’ answer was much quicker than waiting to talk to someone. Never did get through on the phone. I wanted to change to manual renewal. Last year I missed the automatic renewal and the policy increased by 67%. Needless to say, I will not be renewing.

"Really helpful staff and short wait…"

Really helpful staff and short wait times for help. I am super happy with their service. Edyta helped this time and was wonderful.

"Ben W was very polite and helpful and…"

Ben W was very polite and helpful and sorted out my problem with in minutes

"Excellent costumer service!!"

Excellent costumer service!!