"Lisa Pilkington was great today"

Lisa Pilkington was great today. Provided more than enough information in as super efficient manner. Extremely helpful! Brilliant service. Thanks Lisa!

"Had the pleasure of speaking to Elaine…"

Had the pleasure of speaking to Elaine who was ever so helpful and really went the distance in helping me getting my content insurance sorted . I would definitely ask for her if you guys ever need a helping ear and hand .
Thank you so much Elaine

"Professional and courteous staff…"

I needed to call Payment Shield this morning to update some details, I dread making call like this l because from my previous experience you’re faced with unhappy & pushy staff trying to sell more products to you.

But from the moment Elaine answered the phone she was polite, friendly & happy to speak with me. She assisted with my query in a timely manner & provided a fantastic service.

"Helpline helpful"

Nicole was very helpful and patient throughout this process.
Was able to give me time when answering questions .

"Mike Land was extremely helpful"

Mike Land was extremely helpful. He provided clear and concise explanations and the call ended with me feeling reassured and happy. My call was answered immediately.

"Very quick response"

Very quick response, clear advise and very polite through out

"Really helpful straight forward…"

Really helpful straight forward process. Melissa made it very easy to undertake the updates and was very reassuring. Thank you!

"Very communicative and helpful"

Very communicative and helpful. Updated my insurance policy quickly.

"They make it too hard to cancel"

No option to cancel a policy on their website, tried to contact their support and been waiting 20 minutes for an advisor with no response

"Very swift and very helpful customer…"

Very swift and very helpful customer service