Frama (UK) Ltd (acquired by Quadient)

Construction & Manufacturing
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95 reviews
Overall Rating
Customer Reviews about

Frama (UK) Ltd (acquired by Quadient)

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mark morley

1.00/5.00

"My experience after 14 years as a…"

My experience after 14 years as a client is total disappointment. Threatening email communications and the lack of any customer service. We have contacted trading standards and Royal Mail this afternoon to report the threatening behaviours of two senior managers at Frama and the non delivery of their service after payment upfront. I hope that no one has to experience our experience of these two senior managers threatening behaviours.

25/01/2024

Hayley Gray

5.00/5.00

"Great Company"

We were recommended Mike at FRAMA by a networking contact. His customer service was excellent, the whole process was explained clearly and the set up was really simple. We were up and running with our e-signed employment contracts within a day or so and it is working really well. Highly recommend this company.

06/11/2023

Paul

5.00/5.00

"Dead easy to use"

Dead easy to use. If I can use it anyone can!!

24/05/2023

Atilla Uyanik

2.00/5.00

"I have Frama Metrix F12 for 15 months"

I have Frama Metrix F12 for 15 months
Machine stop working I called their offices a lady asked me to pull out ink cartridge there was an expiry date at end out 2022 yet disabled itself.
Why they put expiry date to cartridge yet there are enough ink in it because I am moderate user.
I believe this is wrong way to make extra money to sell already expensive cartridge earlier.
I will end my contract as soon as expires.
Atilla Uyanik
Portobello Gifts Ltd

17/12/2022

Lorna Sarratt Management

5.00/5.00

"Excellent service"

Good Afternoon
Having an error code come up on my franking machine yesterday, I was told I needed an Engineer. Avtar Singh came out this morning and I cannot praise him enough for his efficiency and politeness, and even though he had to take the machine away as a new part required, he bought it back this afternoon knowing we are serviced offices and had yesterday's post waiting to go out, as well as todays and all working perfectly again. Thank you Avtar/Frama

21/09/2022

OLIVER JONES

5.00/5.00

"Excellent Service"

Excellent Service
Avtar Singh was friendly and polite, when we talked to him, unlike previous repair men we've had from other companies.
We had a major issue with our machine, which not only did he do a great job fixing, but we were amazed to learn how quite the machine could actually be. He's saved us many future headaches dealing with it. 10/10 great experience.

15/07/2022

Sarah Hamilton-Gill

5.00/5.00

"Essential Service for HR Professionals"

The service they offer with their e-signature and encrypted emails is essential for anyone offering a confidential service to their clients. I for one will be recommending it to all my HR Consulting colleagues.

11/04/2022

Amanda Nicholls

5.00/5.00

"Electronic signatures"

I needed to set up an electronic signature for documents at work. Mike made the process so simple and when I had a technical problem (due to software issues my end) he responded really quickly and identified the issue. I am not tech-savvy, but Mike was great at talking through the set-up so I understood it.

I would certainly recommend Mike and this product to anyone that needs to set up electronic signatures.

Amanda Nicholls

16/02/2022

Sarah

5.00/5.00

"An excellent email encryption and…"

An excellent email encryption and electronic signature tool that provides a high level of data protection.

In addition to the encryption, using the software gives us legal, verifiable proof of delivery and content with a registered receipt record.

Rendering it secure and unreadable on its journey is a major step forward in our data security armoury.

Quick installation, easy to use and excellent customer service - thank you, Frama!

13/12/2021

Jay Knowles

5.00/5.00

"Excellent company to do business with!!"

Excellent company to do business with. Got me set up with a contract the same day that I inquired about it and had the franking machine delivered very prompt and fast!

I couldn't recommend this company enough for a franking machine as some companies like to over charge you for a franking machines but these guys price their contracts and machines at such a reasonable price.

Further, their support team especially Grace is awesome and she gets your problem solved there and then!

Looking for a franking machine then look no further than Frama :)

03/12/2021
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