"Highly recommend"

Stopped into Target's Eyeglass Dept. in Cranberry Twp. and the team member to help me was Nathaniel. He was very nice and easy to work with, was great helping me find the perfect glasses. I didn't get back there for a few weeks. Nathaniel was again my team member and remembered me and the glasses I was interested in, was able to give me the trifocals I wanted. He suggested that I would be able to afford two pairs of glasses with transition lenses per my insurance and I ended up getting 2 pairs for only 18.45!!
Great experience! Would highly recommend!

"The glasses took a few to get here but…"

The glasses took a few to get here but they are so worth the wait. Best pair of script glasses I have ever owned, just perfect for me so I have told other seniors about Target Optical and they too will try it out.That should tell you all you need to know about my experience. my deepest heartfelt thanks, Robert D

"Natalie {Wesley chapel office}"

Natalie was such a joy to work with. She is a valuable team player and a true asset to Target Optical. I truly appreciate the time she dedicated in helping me pick out just the right frame for my personality, style and features. She is very friendly, yet super professional and her customer service skills are bar none.

"Delivered on time as promised"

Delivered on time as promised

"I had high hopes for my experience at…"

I had high hopes for my experience at Target Optical, but unfortunately, it has been nothing short of frustrating. From the very beginning, I encountered issues with my glasses prescription. First, I was sent the wrong prescription entirely, leaving me without the glasses I desperately needed.

After bringing this to their attention, they agreed to redo the order, but to my dismay, the second pair was also incorrect. I made it clear once again that these were not the right glasses, and at this point, I requested a refund. However, despite my efforts to communicate, I have yet to receive any response from their customer service team.

It's incredibly disappointing to feel ignored after multiple attempts to resolve these issues. I expected better service and support, especially when it comes to something as essential as eyewear. I hope my experience is not reflective of the overall quality of Target Optical, but I cannot recommend them based on my current frustrations.

"Very easy experience, cost-effective"

It was a very easy experience, and very cost effective. Glasses shouldn’t cost so much.

"Never deal with Target Optical"

Avoid Target Optical at all costs if you expect to receive your glasses. I ordered a pair online 25 days ago, and they have yet to arrive. I made the mistake of choosing them after my previous glasses broke, believing their advertised 10-day shipping was a reliable option. I was clearly mistaken.

My glasses were lost due to a shipping label error made by Target Optical, and they took little to no accountability until I began reaching out to them. It's evident that they don't care about timely delivery, and the carriers share the same indifferent attitude.

Now, Target Optical has promised to create a new pair of glasses for me, but I am left waiting yet again. In short, if you need new glasses, go to a local store instead. Do not waste your time with these unreliable people.

"Loved how quick and easy it was to…"

Loved how quick and easy it was to order prescription glass and how quick they were shipped

"Completely Fraud"

I placed an order for a eyeglass for a certain amount, now I see an additional charge of $291 which I never authorized. When I called customer care they say can’t do anything. You need send an email.

Luckily I checked the transaction and found this. This is completely fraud and not acceptable.

I have receipt of my order which I received via email when I submitted my order.

I never expected this with Target Optical.
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I sent email to your given address but it bounced back.
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I sent the email to target optical using their site to but they didn’t sent any response. I called them after email bounced back from below email and they forced me to returned the glasses instead of refund.

My old glasses has broken and now I need to wait for the return and reinstate my insurance.

I never expected this from a this such of big brand. Will never buy again from them.

"Easy to order & quick to ship"

Easy to order and was quickly shipped. Virtual try on of lenses was spot on. Highly satisfied and would definitely recommend Target Optical!