"Very happy with the product and with…"

Very happy with the product and with the efficient service. Ordered a bedspread and it was delivered safely and quickly to Switzerland. The quality and price are very good and the taupe colour is just the right shade I was looking for. Would certainly order again in the future.

"The customer service is wonderful"

The customer service is wonderful! Samantha was patient & professional. I ordered an Aerelle pillow- which is custom made. The pillow is fantastic! I would definitely recommend Bedlinen Direct & Aerelle pillows

"Balance of order now overdue and no communication to keep me updated. "

I have used this company before without any problem but this time the service has been poor.
I ordered goods 27th Dec and received a partial delivery the first week in January. There was no paperwork or email to say the order wouldn't be delivered in full or listing the items which were to follow.
I emailed on the 6th of January to enquire about the balance and I was told that it would be shipped end of January at the latest. It's now the 6th February and I've had no contact since and the goods still haven't been shipped, to my knowledge. I've now emailed again for a further update.
This is pretty poor service for me having to chase outstanding goods rather than the company informing me of any delays and keeping me updated.

"Extremely happy with the products I…"

Extremely happy with the products I recieved. Superb quality and fast delivery. Will be ordering again in the future.

"Happy!"

My second order just arrived and I am so pleased with it! It came quickly and the bedding feels wonderful! xx

" Delayed Delivery"

“My order arrived two weeks late, and I had no updates from customer service. Completely unacceptable.”

"Terrible company "

Terrible company
Took my money sent an invoice
Told me there would be a delay no response for weeks
I had to email them to get an update to be told my payment didn’t go through and I should check my account

I have asked them to prove that at the POS it was rejected as they will have proof but I am not being given it

It’s not my responsibility to check my bank

I have a receipt for goods ! I expected my goods and not to be chasing

Avoid this company
Terrible customer service and I have no product and as far as I’m concerned they took my money unless they can prove other wise as I have a receipt

"Timely Delivery and Hassle-Free Returns"

Bedlinen Direct doesn't just excel in product quality; theier delivery service is another reason clients keep returning. Fast and reliable, they ensure that your orders arrive on time and in perfect condition. Additionally, their straightforward return policy gives customers peace of mind if they're not entirely satisfied with their purchase.

"Bedlinen direct have never disappointed…"

Bedlinen direct have never disappointed with delivery, quality or service. Ordered the Australian wool duvet this time. wow amazing sleep and kept toasty warm. Well recommend for those cold winter nights.

"Fast delivery"

Fast delivery, ordered a whole new bed set including new duvet & pillows & bedline direct did not disappoint! I have slept amazing ever since my delivery, will most certainly be ordering from here again in the future! Thankyou so much :)