"Absolute scam of a company"

Absolute scam of a company.

They charge you a 15% restocking fee and make you pay for shipping.

"HORRIBLE COMPANY"

HORRIBLE COMPANY. COMPLETE FRAUD. WARNING DO NOT BUY FROM THIS COMPANY
I bought a ramp for 1150$ got charged 1732.50$ When I called spoke with Julie an oriental woman she said it was for shipping but my invoice clearly says shipping fees 0$ so then they had the IT guy call me and he said it was Shopify fees of 500$ plus taxes. I told him i wanted to get reimbursed, they refused, he didn't want to loose his add fee that he had to pay for the website and said it was my fault if I received the wrong one. Consumer protection clearly states that if you order "A" and you receive "B" they have to reimburse you. He said we don't have any policies. I went to their office at 1400 chemin du fer a cheval. The office no longer exists. They moved to 926 chemin du fer a cheval, very shady location. What I ordered is nothing like what I received. They refuse to give me the right one and they refuse to reimburse me. They are no longer answering calls or emails. I am now taking them to small claims court.

"Bought a rolling cart on June 10th"

Bought a rolling cart on June 10th, hardware was missing. Got the "replacement" hardware 9 days later, but only received 1 nut and 1 bolt (should have been 96 total pieces) Here we are July 11th and they still haven't shipped the second batch of hardware. VERY SLOW response to issues.

"Do not order from this organization"

Do not order from this organization. Admittedly I ordered the wrong size of product. I called for pre-authorization of return and returned my product as directed. however, because global has their manufacturers ship and receive returns, they have refused my reimbursement because I lost my tracking number.

"Shipping scam!"

They pulled a fast one on me with their shipping loophole. I paid an extra $76 for 2nd day UPS and the item arrived over a week later. When I inquired about it the told me it’s
2nd day from the day its shipped. What the heck is that?

"Seamless Buying & Trouble-Free Delivery "

Global Industrial gave us a seamless buying process and trouble-free fulfillment and delivery experience. We look forward to placing future orders with them.

"Despite several uncomplimentary…"

Despite several uncomplimentary comments I took a chance yesterday to order 2 metal drawers, I tell you I was surprised this morning when there was a knock on my door delivering my 2 drawers in perfect condition, drawers of very difficult quality to find you have to take some and leave some when you read comments for me it was 5 ⭐️

"Terrible"

Terrible, they might be even scam! They charge my credit card and than cancel my order without a notice and the charge is still on the card!!! no answer any email or call!! BEWARE

"Total scam artists"

Total scam artists, they can’t promise you a delivery date and they don’t carry the product, they have to order it from another company and you chat with people in India that don’t have a clue what’s going on. I called the customer service number and they give you the runaround and say that someone will send me an email to verify that my order has been cancelled to issue a refund. But I never got that email. Had to dispute the charges with my credit card company. This company is totally Fraudulent, STAY AWAY!!!!

"Disappointed with Global Industrial"

At Global Industrial, first person I talk to was Ruth, very kind and she also had a hard time finding a clear description, put me on hold and called tec, for me anyway the description on air filter wasn't clear on how to refill the dessicant filter/dryer and during researching on their site, a one gallon desiccant showed up as part of "add it on" along with a hose connector as the line up with this filter. so i just placed the order with out desiccant. I received the item, I made it known I have 4 gallons of desiccant already. so why buy more. called back after receiving the package and they were rude (not Ruth) kind of got the runaround so the second person at Global scolded me for not noticing a little tab that explained more about the item. I just want to return it and take the 15% restocking charge and pay for the shipping, but no they refused and directed me to the manufacturer "Arrow" Doug was his name, he also was rude, have no idea why. I just want to return it in the original box it came in. never used and only had it one day. I have bought lots of items from Global and this was my first time calling them asking to switch it out and purchase a different on. wow