"NEVER AGAIN "

This company seems as if it is a fraud or not real. Beware of them most likely a scam. I ordered a few weeks ago with two day shipping. The two day shipping that you pay extra for is over two weeks now. The company bilked me out of over three hundred dollars for a fast ship item that was in stock. When calling to track or complain, you get handed off to other people who keep forwarding you to the next and then to the end of the conversation and review with ai that doesn’t understand you. With no resolution.

"DO NOT USE THIS COMPANY AT ALL"

DO NOT USE THIS COMPANY AT ALL. I DO NOT KNOW HOW THEY CAN OPERATE AS LAME AS THEY DO AND GET AWAY WITH IT. PAYPAL SHOULD BE ON TO THESE SCUM BAGS.
I ORDERED ONE 100ft BREATHING HOSE AND THEY TOOK FOREVER WITH CHANGING DELIVERY DATES. OVER 2 WEEKS AFTER THE ORIGINAL DELIVERY DATE THEY DID A RETURN TO SENDER THE DAY BEFORE IT WAS GOING TO GET TO ME.
THEY WILL HAVE OTHER COUNTRY MONKEYS BEING AS GROSSLY NICE AS THEY CAN WHILE GIVING YOU NO REAL HELP. SCREW THIS COMPANY. IT IS RUN BY CLOWNS!!!!!!!

"ORDER A COUPLE BEARINGS AND ITS BEEN…"

ORDER A COUPLE BEARINGS AND ITS BEEN ALMOST 3 WEEKS AND NO SHIPPING, COME TO FIND OUT THEY DONT CARRY ALOT OF THIS STUFF WHEN YOU ORDER THEN THEY ORDER IT FROM ANOTHER COMPANY WILL NEVER USE AGAIN. FOUND THEM ELSEWHERE HAD THEM IN 4 DAYS

"Scam stay away"

Scam stay away
Christine the manager or the lead she’s a no good very disrespectful person rude and lies to much I have recorded her ghetto a*** and will be posting shortly
Stay away

"On 9/21/23 I ordered 3 items"

On 9/21/23 I ordered 3 items. As of 9/28/23 on part of the order has arrived. After speaking with 6 representatives I will not have the rest of my order that they promised me by yesterday. I gave them every opportunity to fix the order, however customer service are out liars and very rude. They have tried everything to appease me except to fulfill the order. They refuse to pick up the half order and at one time told me to just keep it. Cost to much to return it, Now they just simply refuse to deal with me. They continue to claim they will refund my CC and have not. We have prepared the order for return and upon retaping the the box, the corner is damaged. CRICKETS. Never deal with these people.

"Good website but very poor communication"

I ordered ventilation fan on July 18. They told me that the item will not be shipped till September 1.
On July 24, we asked them to cancel our order. They told us our order has been shipped! However, we need to cancel it because we find another solution.

We called their customer service, Joseph. He told us that we can cancel your order with full refund on July 24. In addition, we received an email confirmation from Joseph to confirm the refund.

On August 15, we received another email from their service team, Arshad. Told us our shipment is lost. If we would like replacement or a refund. We asked them to cancel this order again. Get us a full refund.

On August 23, we received another email. Our order is shipped and then they charge over $700 on our credit card.

This is ridiculous how their team handle the order. Now need to call again tomorrow. Buyer aware

"Going through your gauntlet"

I was trying to repair a floor scrubber that you sell and found it almost impossible to contact anyone who knew anything about the floor scrubber. After several phone calls, hours on the phone with your company staff (the gauntlet) along with adamantly insisting that I speak to someone who could help me find one simple part to repair the floor scrubber that you carried, I was FINALLY transferred to a knowledgable person.

The support person, who was very helpful in identifying the part that I needed, was kind enough to also assist me in getting to the correct staff to get the part ordered.

Unfortunately his limited knowledge of the floor scrubber, due to not having the documentation of how the scrubber operated, had to defer to the manufacturer for more information. He was kind enough to send me a parts manual, but that was of no help, again due to Global's lack of website skills of providing parts and support for products they sell.

BUT THEN... The part that I ordered was 3 times the going rate of what the part sells for on the open market. (I discovered after ordering) Gouging prices along with very poor and limited support of products you carry is unacceptable.

"The customer service is amazing and…"

The customer service is amazing and accurate every time.

"Friendly service"

Fast, friendly service, answer all my questions, help locate product and help with the best pricing.

"great"

great, wonderful to work with