Mr Clutch
James
"Had a clutch and fly wheel fitted on my…"
Had a clutch and fly wheel fitted on my Audi 2 months ago. The day after my under tray came off as they hadn’t put the bolts and clips back on. Went back and the mechanic told me a bolt had come loose. It appears they have used cable ties as yesterday it all came loose again. So now I have to take time out of my day to drive back to get it sorted again. No doubt they will use cable ties again instead of replacing the original bolts and clips that were on there when I first went in with the car! Called customer service and they were not interested and all they could say was “well the rac and as use cable ties” well yeah because they need to get the car moving so a quick fix is ok for them! Absolute joke.
Chris French
"Great team at Mr Clutch Canterbury!"
MOT time again. Thank you once again guys!
The team at Canterbury work really hard and have a genuine good work ethic. We take our cars here all the time and have no doubt we get well looked after.
Thank you once again, and Merry Christmas!!
Habte Lee
"I took my car for a service"
I took my car for a service. I don't know they did to it but the car is moving like a rocket!! Their communication was excellent and I will definitely use their services again
Emmeline
"Female Experience "
If you are a woman without car knowledge I would not recommend coming here. From the outset they attempted to sell me things for the car that did not need changing and tried to rip me off for work that needed completing which I had fixed elsewhere for over £150 cheaper. I felt pressurised, uncomfortable and overwhelmed by my experiences.
Nell
"Excellent service! Amazing staff."
First of all I would like to give a massive thank you to Muneer from Mr Clutch in Crayford. He was so kind, courteous and very helpful in a time of panic.
My car broke down, miles away from home, near Bluewater on Saturday 16/11 and I was towed to Crayford's Mr Clutch where Muneer booked me in with an expectation that my car would be tended to the following Friday or Saturday.
They had a cancellation on the Tuesday, the 19th, and I got the call that my car was ready and the clutch and the MOT had been done on my car.
I could only get there for the Wednesday afternoon, but I had train issues to Crayford on the Wednesday due to vandalism on the tracks and I had to eventually take a taxi from Dartford to Crayford. Muneer told me he would wait for me after their closing time at 17:30 if I was running late.
I felt very overwhelmed with my car being so far away and not working and I thought it would take at least a week before I could get my car back, but in the end it was so quick.
Muneer kept me in the loop at all times and made me feel at ease. Thank you very much.
A well deserved 5 stars for Mr Clutch Crayford and especially Muneer.
Amy Soni
"Not Repaired despite following up "
We have used the services for 3 times since last 6 months for MOT, Servicing and other issues.
We been asking to repair the rear window Wiper which is not working , Everytime MG Mitchell tells they are busy and he did charge me for change of wiper and never fixed and argues that 'he said so'last time they are busy and have to go to another electrical garage etc to get this fixed.
Very disappointed . They don't respect regular customer. Not going there ever again.
Mick Carter
"Deisel Ford kuga clutch "
Booked my Diesel Ford kuga in
And got it done within 2days. Not an easy car to do a clutch replacement on!
Great attitude to me and couldn’t do enough to help.
Will defiantly use again and it was 100% satisfaction from us.
Christina MacKie Customer
"What a lovely bunch the are at Mr…"
What a lovely bunch the are at Mr Clutch Sittingbourne, we were in a visit for a family wedding when our back brakes went. Really king people wh fitted us in at short notice. Thank you Mandy for all your help.
Terence Conway
"Thank you once again Mr Clutch…"
Thank you once again Mr Clutch Nottingham a great service from the whole team as always, I’ve been using Mr Clutch Nottingham for a number of years now and always found them helpful and accommodating,plus you can have a bit of banter with them. Keep up the good work lads and a merry Christmas 🤶 to you all.
Rita
"Great experience. Thank you to the Maidstone branch for…"
Thank you to the Maidstone branch for advising me I’d got at least another month in my clutch. You could have booked me in and I’d be non the wiser!
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