"I do not recommend"

I do not recommend, they just charged me 2 months of fees in a single month for no reason ! I was trying to sort it out they told me it was for 3rd March to 5th of April therefore it is 2 months, thief's in plain sight!

EDIT: Payslips from company I work for as 1st to last day of the month so I don't even know from where these dates are coming from

"Great staff explaining the whole thing"

Great staff explaining the whole umbrella company thing to someone who knew nothing about it
For that they get the 5
The website was alittle difficult to navigate.
But that took me to anopther call with the helpful staff who got it all over the line

"Lorraine Tench at the pensions team was…"

Lorraine Tench at the pensions team was most helpful in setting up my salary sacrifice contributions.. hugely helpful customer service!

"Great customer service"

Great customer service! Felt frustrated but they have helped me out!

"Great customer service"

Great customer service

"Great service from Parasol (Amelka)"

Great service from Parasol (Amelka). Very prompt in her response, professional and knowledgeable about the subject and process. Well done

"hassle free onboarding"

After the hassle free onboarding with Jo on initial contact, Abi through the process then Georgia with all the helpful info on the “how and where”…. Parasol Umbrella are proving to be a great choice of umbrella companies. Get everything in place quickly and smoothly…. Georgia was a joy to speak with and a professional asset to represent parasol. Big thumbs up!!

"Good Service"

Just wanted to say how impressed I am with the service from the team at Parasol. They are all very helpful and will sort everything out quickly and efficiently. Big thumbs up to Valerie Mihai for helping me sort my pension. If only every company was this simple and straight forward to deal with!

"The onboarding process was quite…"

The onboarding process was quite straightforward, which I appreciated. To enhance the experience even further, I would suggest providing a comprehensive onboarding checklist. Additionally, removing the ID check from the portal could help prevent any potential confusion. Thank you for considering these suggestions!

"Efficient and welcoming "

Sarah was very efficient in informing me all about the terms and conditions of the contract of employment and talked me through it step by step and also talked about the My Marketplace link to the benefits, and pensions. Upon joining also another member of the team Nicola Dennett had broken down a pay illustration of with and without pension which was extremely helpful and ensured a welcoming experience back to Parasol. Moreover, this is the fifth time I am using their services so it just goes to show how good and reliable they have been. Well done Parasol, and I would highly recommend as a payroll company.