"Excellent bluetooth headphones"

Excellent bluetooth headphones - comfortable and long battery life, easy to use and set up. Come with useful carrying case/pouch.
Excellent customer service - replaced my ear buds (for free) within a few days after I contacted them asking if I could buy more as mine were taken from my bag!

"Solid support, great communication. Happy customer"

Whilst I was unhappy that my brand new Optoma HD152X had a faulty colour wheel out of the box which gave me a high pitched noise on the unit. I contacted Optoma (because Amazon were completely useless) and the support I got was first class.

They organised my collection of my device and communicated quickly and efficiently. I think a small staffing issue led to a delay in my replacement unit being sent but nevertheless I’ve got a replacement unit installed and I’m happy customer.

Approx 11 days since I contacted them on their website.

Thank you Greg & Luke for the great support.

"the best head phones I have ever had"

the best head phones I have ever had. Great sound quality!

Also, really friendly customer service.

Thanks guys!

"I thought customer service was dead…"

I thought customer service was dead (old cynic as I am) - but honestly I am taken aback with Optoma and their staff; Luke B. and Liam B.
They should run classes on Customer Service and Telephone Manners.Products are excellent, staff are excellent and support is excellent. Well worth noting if you're considering buying a projector, it's an expensive and complex item and you may find you do sometimes need a little help.

"First class aftersales service from…"

First class aftersales service from Greg Douglas. Optoma will be the only manufacturer I look at for my next projector.

"Excellent customer service"

Excellent customer service, very helpful and resolved my query quickly. Thank you!

"Outstanding Customer Service!"

Purchased a pair of Their BE6i headphone just under a year ago, the retailer said they couldn't do anything but the manufacturer would help. Reached out the them last week, sent them off easy process and they have dispatched a brand new pair. Their service agent Liam Baines in their Hertfordshire office was very helpful and professional went above and beyond and kept me posted on what has going on. Will always use Optoma products in the future.

"Fantastic!"

Fantastic!
I had lost the little silicone ear buds and when I reached to them about it, I had a response within the hour. That’s rare these days!

"Fantastic repair service"

I have an older Optoma projector, which recently broke down. As I could not find a replacement that would meet my needs, I gave these fabulous folk a call and they agreed to take a look.
Greg handled the collection by courier and helped give me some advice on what to expect, and everything went smoothly, with fast immediate responses to all my queries.
Just got my projector back today, and was able to get a detailed rundown of what they had done to get my ailing media machine back into action from Luke.
All very friendly and helpful folks, I would also like to thank Richard, who I have not had the pleasure of speaking to, but was also involved in me getting a fast and great service, which was much better value than expected.
Certainly will be using Optoma.co.uk for all my future projector needs. Keep up the good work! You have a very happy customer here.

"Never optoma never again"

I bought an optoma projector: hd25lv. The biggest mistake i did in my purchase.
After six months: you could see vertical lines. Impossible to watch a movie in this case. I sent it in warranty. They fix the problem, but they forgot to replace the cable of the remot control. So everything i had to do was manual(hopefully it was fixed on the ceiling :-(
Anyway after six months the problem came back again and the warranty was over, so i paid 187 euros to fix the problem, and then guess what, when i received it back i could see full of reflexion on the screen. I called them right away, and guess what they told me: do you watch movie in a totaly obscurity???
So i baught another projector from Benq and you know what it work very well!!!!