"Ne souhaite pas me remboursement des…"

Ne souhaite pas me remboursement des frais engagés par ma part suite à une annulation de vol à Singapour.

J'ai payé cette assurance pour les annulations de vols et quand il y a un annulation il ne couvre rien !!

Ne la prenez surtout pas !!!!!!

"Jin has been such a big help.An…"

Jin has been such a big help.An excellent customer service provided right from the start.I was very happy with the service and would like to express my gratitude for helping me to sort out the issue.

"Réactivité et compréhension "

Réactivité et compréhension nous permettront de faire ce voyage à l’île de Man ( si EasyJet ne change pas ses horaires une fois de plus… sans se soucier des horaires des vols en correspondance 🤞). On se retrouve pris en otage de modifications que l’on n’a pas demandées. Merci d’avoir accepter de changer nos billets sans frais supplémentaires.

"A solution"

So happy to find a solution after spending so long on the phone starting to be crasy

"Outstanding customer service !"

Outstanding customer service received from the agent. She was professional, supportive and understanding. Such exceptional customer service is rarely found these. I highly recommend this company.

"The Web Side is not easy to be follow."

The Web Side is not easy to be follow.

"I am having a lot of difficulty…"

I am having a lot of difficulty changing my flights. I would really appreciate a call from a supervisor who might be able to help. I am in EST .
One advisor said she would send me an email about what to do and she sent it at 5:55 pm the next day. I know time zones are an issue but I believe that was late in coming to me. The next advisor said to change my flights and that seats were available. When I changed Easy Jets, I found the Norse fights were sold out.
The 3rd advisor was confused about but did find that Norse has seats available even though the airline shows sold out. He gave me an email address to contact Norse. The email didn’t go through. That’s a summary of my situation

"Very quickly responded and solved the situation."

Very professional and friendly

"Non rispondono…"

Il centralino italiano dopo le 18 non risponde,il numero inglese che dovrebbe essere H24 ti lascia in attesa e non rispondono,non chiari al momento della sottoscrizione sul sito easyJet

"Contact parfait"

Contact parfait, très professionnel, Roméo est LA personne sur qui on voudrait tomber tout le temps. Merci