"Bait-and-switch Pricing"

Bait-and-switch pricing. At our first annual renewal, our EV certificate/keylocker price increased from $800/year to $6800 a year because they now charge per signature.

"i worked with this company since the… 2000 bc"

i worked with this company since the stone age. the equipment is still the same fantastic. they have many different rock types to utilized in working and a lot of meat to eat. would work with them again. RUOK

"DigiCert not what it used to be"

Been a long-time customer of DigiCert. Seven years ago DigiCert used to be a great company with great support, but over the past few years the prices have been going up while the customer experience has been getting worse with each year. The final drop for us was them wasting our time and blatantly lying to us, so we decided it's obviously not a company to work with anymore.

"FUYEZ "

FUYEZ ! Allez chez les concurrents.
J'ai jamais vu un service aussi éclaté de ma vie en 15 ans de métier.
Leur outil DigicertUtil ne marche pas, leur site de gestion de compte Digicert One ne marche pas, sur l'autre site impossible de réémettre un certificat j'ai constamment une erreur. J'ai eu des gens du support, ils m'expliquent des trucs, que je fais, toujours les mêmes erreurs.
Franchement rien ne fonctionne et personne n'a été capable de me dépanner et de m'aider à réémettre ce certificat de code signing.
De plus on ne comprend rien de ce qu'on fait ou doit faire je vous jure c'est à se taper la tête contre les murs. C'est incompréhensible et leur doc n'aide pas.
J'espère pour vous que l'utilisateur qui a généré le certificat (et donc la clé....) ne quittera pas votre entreprise car vous ne reverrez jamais votre certificat.
Allez faire un tour sur Digicert One et Digicert et prenez des notes, en terme d'UX/UI ils ont fait tout ce qu'il ne faut pas faire en plus des nombreuses erreurs que vous rencontrerez.

Si je devais résumer mon expérience avec Digicert je dirais que c'est les 12 travaux d'Astérix. LE LAISSEZ PASSER A38

"Wow...3 days to repair their payments."

Wow...Digicert has introduced a new payment model for ssl certificates and now nothing is working...one cannot buy a certificate and when one proceeds with the payment, the payment frozes money on the account. That's tragic, when one cannot buy a product for 3 days straight - is this the speed I will be getting once I have an issue with their SSL? I would loose all my clients this way. I have reached out multiple times to their tech teams and sales teams - no discount, no solution, nada

"Can't verify our business as they're…"

Can't verify our business as they're using out of date sources they choose to use but we need to fix them as it's not their responsibility...
Waste of 300 quid, DO NOT USE

"THEY ARE SCAMMERS"

THEY ARE SCAMMERS, THEY MADE ME PAY $755 AND AFTER 1 MONTH OF TOUGHING ME ABOUT VERIFY THEY REFUSED TO VERIFY AND WON'T REFUND MY MONEY AT ALL. I HAVE BEEN WAITING FOR A MONTH AND THEY STILL DON'T ANSWER ME.

"We've been trying to get a code signing…"

We've been trying to get a code signing certiticate from them now for 6 weeks. Total nightmare especially given that SSL certs are money for nothing. AVOID.

"Its been two months now and they are…"

Its been two months now and they are neither issuing the certificate nor refunding the money. Anyone who even think of buying something from them should consider the 1 star reviews of them (I was stupid to not do a basic search on trustpilot). A few hundred dollars lost to them, i wish you guys bu** in h*** scammers

"They tried to upsell to something our…"

They tried to upsell to something our client didn't need, and then we went through a bunch of emails that were completely unnecessary rather than just letting us make the purchase. We'll be going elsewhere - they're a waste of time.