"Fraudulent behaviour."

My partner and I bought tickets in 2019 on the promise that a location would be opening in Winnipeg(supposedly) in spring 2020. This location never opened and there is no opening date for the foreseeable future. The only number we have to call is for booking only and they refuse to offer any financial compensation or any reasonable resolution whatsoever. Refuse to transfer the call to a superior who may be able to deal with more than just booking. The nearest location is thousands of kilometres away. This is fraudulent.

"Vouchers hard sold to my wife at very…"

Vouchers hard sold to my wife at very bad value. Vouchers expired during COVID. Ultimately we got zero return from the vouchers purchased.

"If i could take stars away i would…"

If i could take stars away i would sales man lied about everything company doesn't return money avoid scam all the way. Go direct to local companies. This company is a joke

"AVOID"

AVOID! COMPLETE RIP OFF!! Empty promises of deposit being returned and refreshments. Many hidden charges. Small space. Disorganised. Not the cleanest either.... Everyone came home with Covid. Not worth it. Definitely use someone else.

"Avoid at all costs"

After two years still can't get booked in, it costs £10 admin fee to call them, avoid like the plague

"Ripped off"

Ripped off
Sold the voucher by a load of lies.
First 100 free paintball, here as its Christmas have another 100free on us, all you equipment in included.
Go to book, it's another £9.99 per person before you arrive, ohh look you can't use your 2nd 100 balls at the same time.
Total rip off.
Requested a complaint email and was refused then informed IPG have gone bust and no longer exists.
Total rip off and sold lies by the rep Pauline...

"Terrible company, the sales force lies to make the sale"

Terrible company, the salesman lied and specifically said the price of the tickets included the first 100 paintballs per person, this was the only thing that made it seem like a good deal and prompted me to make a purchase. When I came to book turns out their tickets cover only entry and equipment hire (free most everywhere else) and no paintballs are included. To make matters worse they price their paintballs up much higher than other paintball providers so are ripping you off twice. Am not using my special IPGVIP tickets and instead booking direct through another local paint ball centre and have to write off the cost of the original ticket purchase as an expensive lesson in dealing with conartists.

"Scam company, Will keep your private details for years"

Scam company, and are incapable or unwilling to respect customer's private details. I have filled out their "opt out of marketing" forms several times yet they continue to send me their scam spam texts. They seem to hold onto a lot of personal information for a long time, So I'll probably follow the Information Commissioner's Office guidelines of sending a letter telling them to remove everything because they handle data so wrongfully. Holding a customer's data for 3 years after they got a refund and have asked for no more marketing is ridiculous.

"I think they are looting people and not…"

I think they are looting people and not ready to refund though it is their fault. Because, They asked me to pay deposit to block a day to visit, though I had tickets with me and said I can use them at the centre to purchase paintballs and I paid 107 for 10 people, £10 deposit and .70p handling per person. At the centre I mentioned it to them and said I will use that £100 deposit to buy and 2000 paintball for 139.99. As they had £100 deposit, so I supposed to pay £39.99 only. But when I checked my statement they charged me £139.99 and I called them and explained it. They asked me to send my statement and details , it’s been 7 weeks I keep calling them to find out what is happening. They keep me on hold till call get disconnected or promise me to call back which they never do.

"Purchased tickets in Aug '19 for my…"

Purchased tickets in Aug '19 for my sons birthday party, plans changed and we didn't worry about this as we were able to make a booking up to a year after purchase. Unfortunately COVID came along which pretty much meant that the tickets were useless. I tried contacting the company in May and June of 2020 whilst I was still within the 1 year booking period..........no response. I am sure there was a facebook page, this no longer exists. I really wish I had seen the reviews on this page, I would never have purchased the tickets if I had, now I am £100 out of pocket.