"Unfair and bad selling"

Hi
I brought tickets on 23/3/19 for my cousin bday for 22 June
In July the rules were changing to for kids from the age of 12 but the this is only centre changed and concord didn’t
Appin is too far for us and when I brought it the sales person said don’t worry, concord will change.
Now I called up in July to book my cousin bday party but they said not now concord is not changing till September and then in September I called again and they still have not changed
I am very upset as I had cancel the party again
Twice my cousin is heart broken and the service on the phone is ridiculous no one wants to help
Why do they have that all centres will change but don’t
I can’t use these tickets I would like a refund for all this hassle
I want a called for a manger and get my money back please thank you

"Be careful of this massive scam!"

Be careful of this massive scam!! They operate all around the glasgow area and around the universities during freshers week. They lie to you and when you try to get a refund they suddenly have the wrong date of purchasing, wrong card number and will not return ANYTHING.

(Sorry for the incorrect grammar, I am from Germany so that is not my native tongue. Nevertheless avoid these guys at any cost )

"Lies"

Lies, Lies and more lies, was approached by a street scammer and i did not make any purchase was given the leaflet and told to have a think about it i gave them a response of no within hours. Then time passes by me thinking they know my thoughts i have no interest in the paintball, only for them to take 69.99 out of my account without my permission. AVOID THESE SCAMMERS.
If you live in Glasgow they operate by the subway in buchanan street you must avoid them.

"IPG salesperson insults me behind my back when I didnt buy the tickets"

I am currently a student Cardiff university. IPG salesperson showed disrespectful behaviour and comments at a stall at Cardiff university opposite our SU. This was on the 15th November 2019 @ 13:30
I approached the IPG stall as a matter of interest, paintballing with was something on my bucket list that included outdoor-sey experience. I was welcomed by one of the team members.

He gave me a leaflet about IPG the great benefits and what a perfect paintballing experience would entail. Things took a turn when it came to the discussion of tickets. He told me that if I bought 2 tickets, he would give me 8 more free tickets 2 for the price of 10. The deal was great, but I wasn't prepared at the current time to spend £70 at one go. He began to probe on why I wouldn’t spend the money and with my continuous reluctance he then offered another deal. Before stating the deal, he said "I'm only doing this for you, but I need you to do for me 2 things, 1. Don't tell anyone else that I'm doing this for you, other students or the paintballing marshals 2. when you get these tickets make sure that when you do arrive you give me a good recommendation to the paintballing marshals when you arrive."
He gave 10 more tickets saying “20 tickets for the price of 2 and these tickets would be valid for the entire year, he added that he would give me a different tracking number and code that he would send directly to me.
At this point he was acting desperate making the situation very uncomfortable and even as I was backing to leave, he would keep adding incentives while at the same time motioning to the card machine. He added "why don't you buy them and sell them for profit". "What's stopping you from buying the ticket?"
By that point I was uncorfortable, thanked him for his service and backed away. He looked annoyed, turned away AND even before reaching further than earshot distance he spoke to his colleague and said, " well she was f***** waste of my time" and they proceeded to discuss. At what point is this Okay? If this is the marketing strategy employed by IPG (the world’s leading paintball group) this is an organisation I never want to be associated with or will ever recommend to peers. The probing and incentives can be understood but at no point do I ever expect to be referred to as f***** waste of someone’s time. This was not only disrespect but deeply hurtful. I was very disappointed and cannot imagine that such an organisation can allow individuals who can do this to work for them. Not a pleasant first encounter with IPG.

"The sales ppl where great,but to book"

The sales ppl where great,but to book it they tell u something completely different then try to take ur money.
I cancelled it all upsetting a lot of ppl that wanted to go for my older brothers bday.
To get a refund is a joke,I followed all the procedures and waited 6/8 weeks,still no refund.
This was back in august it is now November and still no refund
ITS A FRAUD AND A JOKE WILL NEVER DO THIS AGAIN

"My daughter was pressured into buying…"

My daughter was pressured into buying tickets at convention in Brisbane. at 16 she does not want to do paintball but was told by the seller that she could sell them online for a profit if she did not want to use them herself. I initiated the refund process but was unable to print the refund form (as required for a refund) as the print button on the website did not work. Tech savvy neighbour helped me out and we have sent off the tickets for refund. via registered post with a video of my daughter handing the tickets in at the post office. I have video of the sale as I was filming another character and my daughter is in shot. I now wait to see what "processing fee" will be charged to return her money and how long it will take. I have contacts at "A current affair" who are very interested in this story.

"While we were just yards away in Boots our Autistic Disabled son was being scammed by IPG St seller"

I am writing on behalf of my son, Cxxxxx who is autistic and disabled. On the 21.8.19 he was pressured to sign up for paintball sessions in the town centre by Dion. We were with Cxxxxx in the town centre but popped into Boots just yards away at the time which is just opposite. The rep would have seen that my son had obvious disabilities and that he would be physically and mentally unable to have anything to do with paintballing, but this street seller signed him up all the same???
UPDATE 14/11/19 Emailed twice,phoned dozen times no response! Now in the hands of our bank to try and get his money back! DO NOT TRUST THIS ORGANISATION THEY WILL KEEP TAKING MONEY FROM YOUR ACCOUNT! You've been warned!
Cxxxxx felt very ashamed and embarrassed about this and has kept it to himself. He has only just told us about this seller, or we would have contacted you sooner. He has no means of travel and cannot travel on his own. The closest is Kegworth, which is over 2 hours away. We believe that the paintball sessions have been mis-sold and a vulnerable disabled autistic person has been taken advantage of.
UPDATE: 8/12/2019 Managed to get a large part of my son's money back BUT,another £10:69 has gone to an account in Hong Kong????

"Scam company do not trust"

Scam company do not trust, I paid over £180 for tickets, they said free 1000 paintball and any location. My son goes to book says he has to pay £10 for each player and only get 100 balls each no extra, read the small print!
DON'T BUY TICKETS FROM THESE SCAMMING COMPANY YOU HAVE BEEN WARNED!

"Very worried"

I as to tap the stars to move on, however I am worried sick after reading all of these reviews, I bought my tickets from a show after the salesman started talking to my son. I paid 140.00 for 40 tickets. 20 of them have no expiry so free to use whenever we can, the salesman told me there was a centre near Castle Donington, I am now not sure there is. I also have an offer which I need to use by the end of today, but don’t think they will call me back to book it. I would very much like to give another review once we have been but dreading the whole thing, I wonder if I ought to quit now and loose the £140!

"Hope no one falls for this again"

Saw them again today at Northwest mall.
I felt the need to talk to the mall’s customer service of how bad our experience was with them.
Months ago, we were refused refund despite obvious misrepresentation.