The International Paintball Group

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418 reviews
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The International Paintball Group

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Distriqt

2.00/5.00

"Ripoff they trick you into buying"

This is a very shady thing you do not want to get into. I bought tickets for $90 CAD ( 20 tickets ) thinking it was to good to be true. But there are additional fees which can rack up to bill of 100 dollers. The representatives did not fully explain everything as they will trick you into buying the tickets. Im not sure if they will refund the tickets although i bought them today. Hopefully they will and I will edit this review. For now do not purchase from this place as it is a ripoff. Once you sign they keep you in a contract with tight terms and conditions. Ok re-edit they have agreed to a refund. Im not saying that its bad but the representatives really need to rxplain the details.

29/08/2019

Rich

1.00/5.00

"Rip off mis-sold tickets"

I was bought £160 paintball tickets by my wife with 3000 paintballs included i was not allowed to use them i had to buy 100 to unlock 100 and could only do this once per person. I took my two sons to share this gift with me the day cost me well over £100. Do not purchase off this company they miss sold tickets to my wife making claims that no venue will honour

25/08/2019

Unishake Contracting

1.00/5.00

"be a ware they will rip you off on the…"

be a ware they will rip you off on the paint balls and your booking allways last minit changes to your time and day 2000 ball is 120.but if you share them then ther 200.you pay for insurance but sign a waver

22/08/2019

customer

1.00/5.00

"Do not buy from this company they are a…"

Do not buy from this company they are a rip-off, they sell you tickets for a good deal then forget to mention that you have to pay an additional cost when you book, bad service I was silly to fall for it

20/08/2019

Vicky

1.00/5.00

"Buyer Beware!"

Buyer Beware!

Read the smallprint and know it well as that's all that will be quoted to you if you request a refund!

I requested a refund 48 hours after I bought them as when I tried to book the paintball day, I was told that I had to buy paintballs there and then for another stupid amount of money or I couldn't book the day.

I refused and verbally asked for a refund, then immediately sent an email requesting a refund.

I was then hounded with telephone calls and emails, even though I'd asked for a refund, trying to get me to "complete" the booking.

I am now four weeks down the line and I've just had the Terms & Conditions thrown at me.

I suggest Trading Standards or your Credit Card company may cover the amount if you make a complaint to them within 120 days. Your bank may also provide help recovering your money but the best way to avoid having to do any of that is to not be taken in by the slimey little oiks who sell these "experiences" at events where there is neither the time nor the place to sit down with a magnifying glass and go through their Terms & Conditions. Not that you'd think to do that because all the questions that you've asked to cover yourself have had the answers fabricated to make you secure enough to part with your money.

Do your homework before you part with your hard earned cash!

Shame on you IPG as you are fully aware that a lot of these "experiences" are for celebratory purposes.

16/08/2019

Miss Hannah Rowles

1.00/5.00

"Please everyone AVOID International…"

Please everyone AVOID International paintballing Group... stood outside Tesco Highwoods - they take £70 for tickets then when you book they take another £90.90 for balls. Then 36hours before you are due to go they tell you unless you pay more money to them they will cancel the day. Don't find any suitable days to change it to and then don't refund you £70 of your money! Biggest scam ever... wasted 5 days of my life trying to sort this still £70 down and my Sons 7th birthday ruined!!!

13/08/2019

Jody Ellis

1.00/5.00

"An awful experience"

An awful experience, very hard to contact. Got pressured into tickets, and they end up being stupid expensive. Wouldn't touch them ever again, stay clear, just go to an actual paint ball center and book that way, it'll be cheaper!

12/08/2019

Kijiji

1.00/5.00

"Purchased for husband's birthday"

Purchased for husband's birthday, but he has recently suffered a back injury, so I've requested a refund. The refund was delayed after multiple escalation. We are now well over 10 weeks and the refund still hasn't come in...being bounced around over the phone isn't fun. At worst, we've been lied to; at best, they're incompetent. Buyer beware, they will take your money quickly, but will drag their feet on the refund (if you ever get it).

10/08/2019

Jacinta

5.00/5.00

"So much fun"

My family, friends and I had such a fun day out! The offer they had was great and the lady who sold to me was so lovely and helpful. Definitely recommend!

08/08/2019

Andela

5.00/5.00

"What an amazing experience we've had…"

What an amazing experience we've had all together!!!

It was a Christmas time and I was in a serious need for a Christmas gift for my partner. We were paintballing before when in country I am originally from, liked it, and when I saw the stand in a shopping centre in Birmingham - it just made my day! My mom and myself asked for more info. I didn't even know that my son is allowed to play here because he is only 7, but everyone who's 7 and up can play!! Wow!!

Guy who was selling the tickets explained absolutely everything, was charming and very positive. He spoke slowly because my mom doesn't speak good English... We were impressed how great of a sales person he was!! We've got an outstanding customer service!!! He gave us a great deal, made us laugh, answered every question we had and we had lots, he was very patient and professional. We couldn't have been happier!!!

My partner has used some of the tickets in April, he took his staff for a day out and yesterday he took my son and myself as well to experience it. Omg, how much fun did we have :))) ... It was kind of nice shooting my husband hehe :) !

Excellent marshalls, very helpful. A whole new level of experience on the field. That place was huge and something I've never seen before... I felt I was in a movie or something ❤ ...

I defo recommend this company to everyone, you won't regret it and be prepared to have the best time of your life!!!

08/08/2019
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